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Patient Care Specialist

2 months ago

Little Falls, New York, United States Walgreens Full time

Job Summary:

As a key member of the Walgreens team, the Clinical Services Pharmacist plays a vital role in delivering high-quality patient care and services. This position requires a strong commitment to ensuring the compliance with regulatory guidelines, company policies, and procedures.

Key Responsibilities:

  • Patient Experience:
    • Engage patients by greeting them and offering assistance with products and services, ensuring a positive patient experience.
    • Model and share patient service best practices with all team members to deliver a distinctive and joyful experience.
    • Connect with patients by anticipating needs and proactively offering services, promoting the shift of the Walgreens pharmacy role from transactional to interpersonal.
  • Operations:
    • Provide clinical services to patients, such as immunizations or MTM interventions, ensuring compliance with regulatory guidelines, company policies, and procedures.
    • Ensure the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions.
  • Training & Personal Development:
    • Maintain current knowledge and required licensing/credentialing/certification as established by federal and state regulations to provide such clinical services.
    • Maintain current knowledge and skills related to pharmacy and healthcare by reading pharmacy-related journals, company publications, and communications.
    • Obtain necessary certifications, education credits, and training, including learning modules, as required by the Company.

About Walgreens and WBA:

Walgreens is a leading healthcare, pharmacy, and retail company with a 170-year heritage of caring for communities. As a key player in the industry, Walgreens is committed to creating more joyful lives through better health. With a strong presence across America, Puerto Rico, and the US Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day.

Requirements:

  • BS in Pharmacy or Pharmacist Degree from an accredited educational institution.
  • Current pharmacist licensure in the states within the district.
  • Certified Immunizer or willing to become an immunizer within 90 days of hire.