Current jobs related to Customer Service Representative - Dallas, Texas - CAE Simuflite

  • Customer Service Representative

    1 month ago

    Dallas, Texas, United States Precision Door Service Full time

    About Precision Door ServicePrecision Door Service is a leading provider of garage door repair services, with over 100 locations across the country. Our team of certified technicians repair over 1,000 garage doors every day, and we also sell and install a wide selection of garage doors and garage door openers.Job SummaryWe are seeking a highly skilled and...

  • Customer Service Representative

    4 weeks ago

    Dallas, Texas, United States Precision Door Service Full time

    About Precision Door ServicePrecision Door Service is a leading provider of garage door repair services, with over 100 locations across the country. We are committed to delivering exceptional customer service and providing a safe and reliable experience for our customers.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service...

  • Customer Service Representative

    3 weeks ago

    Dallas, Texas, United States Precision Door Service Full time

    About Precision Door ServicePrecision Door Service is a leading provider of garage door repair services, with over 100 locations nationwide. We pride ourselves on our commitment to customer satisfaction and our team of professional and certified technicians.Job SummaryWe are seeking a Customer Service Representative to join our team. As a Customer Service...

  • Customer Service Representative

    3 weeks ago

    Dallas, Texas, United States Marshalls Full time

    Customer Service RepresentativeAt Marshalls, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you'll be responsible for providing exceptional customer service and supporting our store culture through honesty, integrity, and respect. You'll accurately ring customer purchases and returns, and count...

  • Customer Service Representative

    3 weeks ago

    Dallas, Texas, United States MCI Careers Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer satisfaction.Key...

  • Customer Service Representative

    4 weeks ago

    Dallas, Texas, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's Preston Rd., we're looking for a talented Customer Service Representative to join our team.Key Responsibilities:Greet customers and provide a positive, engaging experienceTake customer orders using our technology and Point of Sales SystemCreate a great customer experience by cleaning, preparing, and maintaining the...

  • Customer Service Representative

    3 weeks ago

    Dallas, Texas, United States MCI Military Recruitment Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving their issues in a timely and professional manner.Key...

  • Customer Service Representative

    2 weeks ago

    Dallas, Texas, United States Triumph Financial Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Triumph Financial. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through phone and email interactions.Key Responsibilities:Respond to customer...

  • Customer Service Representative

    1 month ago

    Dallas, Texas, United States MCI Careers Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Provide timely and...

  • Customer Service Representative

    2 weeks ago

    Dallas, Texas, United States MCI Careers Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through phone, email, and chat support.Key Responsibilities:Handle customer...

  • Customer Service Representative

    2 weeks ago

    Dallas, Texas, United States Western Union Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a Customer Service Representative to join our team at Western Union. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.Key Responsibilities:* Provide customer service...

  • Customer Service Representative

    1 month ago

    Dallas, Texas, United States ValorVIP Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at ValorVIP. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer satisfaction.Key...

  • Customer Service Representative

    3 weeks ago

    Dallas, Texas, United States ValorVIP Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at ValorVIP. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints and issues, and ensuring that our clients receive...

  • Customer Service Representative

    2 weeks ago

    Dallas, Texas, United States ValorVIP Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer issues, and promoting our products and services.Key...

  • Customer Service Representative

    3 weeks ago

    Dallas, Texas, United States MCI Careers Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer satisfaction.Key...

  • Customer Service Representative

    4 weeks ago

    Dallas, Texas, United States MCI Military Recruitment Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, and chat.Key...

  • Customer Service Representative

    2 months ago

    Dallas, Texas, United States MCI Military Recruitment Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, and chat.Key...

  • Customer Service Representative

    3 weeks ago

    Dallas, Texas, United States MCI Careers Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Handle inbound...

  • Customer Service Representative

    2 weeks ago

    Dallas, Texas, United States Wise Staffing Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Wise Staffing Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner, and maintaining a...

  • Customer Service Representative

    3 weeks ago

    Dallas, Texas, United States ValorVIP Full time

    Customer Service Representative Job DescriptionJob Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at ValorVIP. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer...

Customer Service Representative

2 months ago

Dallas, Texas, United States CAE Simuflite Full time

About This Role

CAE Simuflite is seeking a highly motivated and customer-oriented individual to join our Client Services Team as a Part-Time Customer Service Representative. This role requires flexibility with scheduling and may involve working on weekends.

Location:

  • Onsite | Dallas/Fort Worth International Airport

Schedule:

  • Friday: 7 AM - 4 PM
  • Saturday & Sunday: 8 AM - 5 PM

Primary Responsibilities:

The Customer Service Representative will be the main point of contact for customer service requests, interacting with clients in person, over the phone, and via email. They must maintain a high level of professionalism and provide excellent customer service.

The ideal candidate will be customer-focused, detail-oriented, and able to effectively communicate with internal and external customers. This position will have a strong focus on driving customer satisfaction through leveraging internal relationships to help achieve client retention.

  • Owns the client's interaction and acts as the liaison between Sales, Operations, and all internal departments.
  • Resolves customer concerns, provides the first line response for pre and post-training customer concerns, and escalates concerns when necessary.
  • Responsible for the complete check-in process, including payment collection and ensuring adherence to TSA and regulatory guidelines.
  • Ensures accurate and detailed reporting to Management concerning accounting and training center details.
  • Builds and maintains client relationships.
  • Offers NATA-approved fingerprinting and collects prints for Global Training Customers.
  • Communicates effectively with clients regarding changes to their training schedule.
  • Ensures classroom setup with meticulous attention to detail.
  • Handles customer complaints while maintaining friendliness and professionalism.
  • Will become a Notary Public and adhere to the rules associated.

Knowledge, Skills, and Abilities:

  • High School/GED or equivalent experience preferred.
  • 2-5 years job-related experience.
  • Strong interpersonal and communication skills.
  • Frequent customer contact over the phone and ability to communicate effectively.
  • Customer service-oriented.
  • Proficient in troubleshooting Apple products, desktop computers, etc.
  • Working knowledge of iOS Apps and ability to assist with loading.
  • Strong listening skills.
  • Experience with corporate flight departments and/or charter operators preferred.
  • Willingness to learn new processes, systems, and technologies.
  • Proficient verbal and written communication skills.

Working Conditions:

  • Ability to sit for prolonged periods of time up to 8-9 hours per day.
  • Ability to pick up 20 lbs. or less.
  • Stooping, squatting may be required.
  • Ability to be on the phone for long periods of time.
  • This position is located in the Dallas West Training Center.

CAE Simuflite is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

CAE Simuflite is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email us.

CAE Simuflite is a Federal Contractor and is required to participate in the E-Verify Program to confirm eligibility to work in the United States.