Compassionate Care Specialist

3 weeks ago


New Braunfels, Texas, United States Hope Hospice Full time

Job Description:

About the Role:

We are seeking a compassionate and skilled RN Care Manager to join our team at Hope Hospice. As a key member of our interdisciplinary team, you will provide comprehensive patient care to assigned patients/families, working collaboratively with healthcare professionals to deliver exceptional patient outcomes.

Responsibilities:

  • Deliver high-quality patient care, assessing physical, emotional, psychosocial, and spiritual needs;
  • Develop and implement individualized care plans in collaboration with the patient, family, and healthcare team;
  • Coordinate patient admissions, transitions, and discharges, ensuring seamless continuity of care;
  • Communicate effectively with patients, families, and healthcare professionals to address concerns and coordinate care;
  • Monitor and report changes in patient condition, evaluating and documenting the need for recertification or other interventions;
  • Assist patients and families during end-of-life situations, providing emotional support and coordinating necessary arrangements;
  • Promote a culture of excellence, mutual respect, and caring within our organization;
  • Maintain accurate and timely documentation of patient information, adhering to regulatory requirements and agency policies;
  • Participate in performance improvement initiatives, contributing to quality improvement and education activities.

Requirements:

  • Bachelor's Degree in Nursing (BSN) or equivalent experience;
  • Current licensure to practice professional nursing in the State of Texas;
  • Minimum one year of experience in caring for seriously ill patients, preferably in hospice or palliative care;
  • Knowledge of case management, pain and symptom control, crisis intervention, and family/patient counseling skills;
  • Excellent communication, problem-solving, and decision-making skills, with ability to work independently and as part of a team;
  • Proficiency in computer applications, including electronic medical records (EMR) systems.

Benefits:

  • Competitive salary: $80,000 - $110,000 per annum, depending on experience;
  • Generous paid time off package, including 4 weeks of vacation time, 2 weeks of sick leave, and 8 paid holidays;
  • Medical, dental, and vision insurance, with employee-only coverage fully paid by the employer;
  • Health Savings Account (HSA) with matching employer contributions of up to $100 per month;
  • Company-paid Long-Term Disability, Life, and Accidental/Dismemberment insurance;
  • 403(B) Retirement Savings Plan with company match up to 5%;
  • Tuition assistance program;
  • Mileage reimbursement;
  • Flexible work schedules;
  • End-of-year gift.

Working Conditions:

This role requires frequent travel to patient homes and nursing facilities, with occasional overnight stays not anticipated. The successful candidate must be able to perform under various conditions, handle equipment and medications, and communicate effectively with patients, families, and healthcare professionals.



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