Product Manager
3 weeks ago
Capital One is seeking a motivated and forward-thinking Product Manager to drive our document modernization journey. In this role, you will work cross-functionally to streamline how Capital One gets essential documents into the hands of our customers. You will work side-by-side with passionate tech teams to propel innovative solutions that make a lasting impact.
Key Responsibilities
- Empower teams to drive the bank's omni-channel servicing portfolio responsible for setting and delivering an experience framework on how our customers should be serviced in both digital and digital-human interactions.
- Learn constantly by working deeply with customers, associates, designers, technologists, and data scientists to build cutting-edge solutions.
- Innovate relentlessly by pushing big change by asking bold questions; starting small, testing, and learning your way to something dramatically better.
- Share openly by telling stories that change the way people think about building products and solving problems, and that illustrate the power of what software can do to make them even better.
- Connect creatively by jumpstarting a self-supporting community by sowing the right seeds, building the right tools, integrating the right off-the-shelf products, and just plain elbow grease.
- Succeed strategically by solving the right problem and holding on to the wrong one.
Requirements
- Curious: You ask why, you explore, you're not afraid to blurt out your crazy idea, or follow an email chain for weeks to find someone with an answer.
- Do-er: You have a bias toward action, you try things, and sometimes you fail. You dug up a hidden feature in an API that let you do something really cool or introduced a new routine that broke down silos that led to better decisions.
- Passionate: You care about growing others and bringing them together around what's possible. You've started meetup groups or taught General Assembly courses because you love enabling others.
- Communicator: You can communicate complex ideas clearly, your team knows their priorities and why they're doing what they're doing. Maybe you're an introvert, or maybe you're an extrovert, but nobody accuses you of keeping them out of the loop.
- Wrangler: You've gotten back-end engineers to play nice with iOS developers, you can inspire an ETL developer to write creatively about their latest pipeline.
- Fearless: Big, undefined problems don't frighten you. You can work at a tiny crack until you've broken open the whole nut. You are comfortable saying no.
What We Offer
- Competitive salary and equity (including a robust 401(k) plan)
- Excellent medical and dental insurance (and other health benefits)
- Superstar product, design, data, and engineering leaders
- Top-class engineering teams that you will lead and build product alongside
- Continuous learning budget
- Highly supportive and 'bought in' leadership environment
Basic Qualifications
- At least 3 years of experience working with cross-functional teams to deliver consumer experiences.
- At least 3 years of experience working on the core product platforms that power digital experiences.
- At least 3 years of digital industry experience for consumers.
- Bachelor's Degree or military experience.
Preferred Qualifications
- At least 3 years of experience with web and client-side mobile platforms.
- At least 2 years of experience as a Product Owner in an Agile development process.
- MBA or Master's degree.
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