Sleep Expert

4 weeks ago


Ellicott City, Maryland, United States Mattress Firm Full time
About Mattress Firm

We're a leading mattress retailer with a mission to help people sleep well to live well. With over 2,400 stores nationwide and a team of over 6,000 Sleep Experts, we've helped millions of people get better sleep.

Job Summary

We're seeking a highly motivated and customer-centric individual to join our team as a Sleep Expert. As a key member of our sales team, you'll be responsible for creating a life-changing in-store experience for our customers. You'll provide technical and product knowledge information, drive individual sales performance, and maintain customer relationships.

Key Responsibilities
  • Create an environment where the customer is always at the center by cultivating strong relationships.
  • Provide technical and product knowledge information to customers and serve as subject matter expert.
  • Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
  • Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
  • Maintain awareness of the competition, advertisements, and services offered by competitors.
  • Leverage social media to positively impact brand awareness and increase sales.
What We Offer
  • Excellent career growth opportunities through on-the-job training and development programs.
  • 401(k) with employer matching.
  • Mental health and life resources.
  • Medical, dental, prescription, and vision plans.
  • Get paid on-demand.
  • Base pay or uncapped commission.
  • Employee discounts on Mattress Firm sleep products and accessories.
  • Additional perks may include discounts on cell phone products and services, tickets to events and attractions, personal travel, electronics and appliance purchases, pet insurance plans, and mortgage loan rates.
About the Role

This is a full-time position with a competitive salary range of $55,000-$75,000. If you're passionate about helping people sleep well to live well, we encourage you to apply.


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