Senior IT Business Analyst

Job Summary

The Senior IT Business Analyst will be responsible for interfacing with various departments and analyzing business needs to recommend and implement changes to current systems or processes, that would benefit the organization.

Key Responsibilities

Collaborate with other departments to identify, document, and communicate business needs and provide IT solutions.
Translate customer requirements into technical design with the development team.
Train department end users in the use of IT software. Work collaboratively with employees across the organization.
Plan, analyze, and validate business needs - both functional and technical.
Analyze current and future business systems to determine if they align with the company goals and objectives.
Plan and facilitate end user documentation and testing.
Follow corporate policies and procedures.
Deliver reports, dashboards, and other imports and exports.
Use business and technical expertise to function as a liaison between users and IT.
Review, analyze, evaluate, and implement user needs to create system solutions that support overall business strategies.
Create system specifications that drive system development and implementation.

Requirements

Bachelor's degree in Computer Science or a related field is required.
4+ years of experience as a Business Analyst is required.
4+ years of experience utilizing ERP systems is required.
Previous experience in development and maintaining work instructions and end-user manuals is required.
Experience in the entire SDLC lifecycle is required.
Experience in creating functional design documents is required.
Infor Visual experience is strongly preferred.

Skills and Abilities

Excellent interpersonal skills and ability to interact effectively with a broad spectrum of team members.
Excellent documentation (project deliverables and functional spec.) and customer service skills.
Excellent organizational skills with the ability to team with others to implement complex projects.
Understanding of core systems such as ERP, WMS, and EDI. Strong SQL knowledge.
Strong understanding of one or more business processes such as order-to-cash, procurement-to-pay, scheduling/shop floor, warehousing, etc.
Broad knowledge of data processing systems, concepts, and methodologies.
Strong verbal and written communication skills.
Ability to map current-state and future-state processes.
Working knowledge of Microsoft Project, Office, and Visio.
Strong analytical, critical thinking, and problem-solving skills.

Competencies

Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; commits to long hours of work when necessary to reach goals.
Completes tasks on time or notifies appropriate person with an alternate plan.
Follows policies and procedures; Completes tasks correctly and on time; Supports organization's goals and values; Supports affirmative actions and respects diversity.
Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Balances team and individual responsibilities; Exhibits objectivity and openness to other views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.

Physical Requirements

This position is subject to sedentary work; Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Sedentary work involved sitting most of the time. Walking and standing are required only occasionally.
Physical Activities
This position is subject to the following physical activities: talking, hearing, and the use of hands and wrists in a repetitive motion.
Visual Acuity
The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices; and/or assembly of fabrication of parts at distances close to the eyes.
Working Conditions
This position operates in a professional office environment. This role routinely uses standard office equipment.

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