Customer Service Representative

1 month ago


Fall River, Massachusetts, United States Tacala Companies Full time
Customer Service Role Overview

We are seeking a skilled and friendly Customer Service Representative to join our team at Tacala Companies. As a key member of our staff, you will be responsible for delivering exceptional customer service experiences in a fast-paced environment.

Salary: $14 per hour (estimated)

About the Job

In this role, you will work directly with customers to understand their needs and preferences, providing personalized support and solutions to ensure complete satisfaction. Your primary responsibilities will include working the restaurant drive-thru, taking and ringing up customer orders, and handling multiple payment methods.

You will also be responsible for preparing and storing food ingredients and beverage orders, checking to ensure they are correct, packaging products, and maintaining a clean, safe work and dining environment.

Key Responsibilities
  • Provide exceptional customer service through friendly and helpful interactions
  • Maintain a high level of knowledge about menu items, promotions, and services to effectively answer customer questions
  • Work well under pressure in a fast-paced environment while meeting sales and customer satisfaction targets
  • Clean and maintain a tidy appearance and good work habits to reflect positively on the company
Benefits

As a valued member of our team, you will enjoy benefits such as competitive pay, opportunities for professional growth and development, and a positive work environment that promotes teamwork and camaraderie.

We offer a fun and dynamic work environment where you can make a real difference in the lives of our customers. If you are passionate about delivering exceptional customer service and have a strong commitment to quality, we encourage you to apply for this exciting opportunity.



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