Customer Service Representative
2 days ago
As a global leader in smart, healthy, and sustainable buildings, we're reimagining the performance of buildings to serve people, places, and the planet.
Our teams are uniquely positioned to support a multitude of industries across the globe. You'll have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional wellbeing.
Key Responsibilities:- Professionally represent the Company with respect to the promotion and sale of Fire Sprinkler service offerings to various customers and end users within assigned territory and accounts.
- Establish contact with prospects and qualify potential buyers of small new construction projects, system repairs, and modifications by scheduling sales calls, following up on leads, and utilizing outlined marketing strategies.
- Work with assigned service customer base to identify needs for moves, adds, and changes to existing sprinkler systems.
- Determine customer needs and develop a sales strategy to gain customer understanding of company service offerings.
- Familiar with reading blueprints, understanding current NFPA 13 standards, and local codes.
- Develop a positive ongoing relationship with customers, general contractors, and end users.
- Estimate small projects, including day-works as required.
- Ability to build new business associations/relationships and grow the Sprinkler Service Business.
- Minimum two years fire protection sales experience.
- Previous sprinkler installation or inspection experience preferred.
- Proven ability to work effectively with minimal supervision.
- Proficient in the use of personal computers, including operating systems such as Windows 10, Office 2007 or Greater.
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