Patient Service Coordinator

2 weeks ago


Arcadia, California, United States Cedars-Sinai Full time

Cedars-Sinai is a leading healthcare provider in Los Angeles, and we're seeking an experienced Patient Service Rep to join our team. This role is perfect for individuals who enjoy working in fast-paced medical offices and providing exceptional patient care.

Job Summary

We're looking for a highly organized and detail-oriented individual to assist with patient registration, scheduling appointments, and managing patient data. If you have experience working in a similar role and are passionate about delivering outstanding customer service, we encourage you to apply.

Key Responsibilities:

  • Provide exceptional patient service by responding to phone calls, addressing patient concerns, and resolving issues promptly.
  • Assist with patient registration, including collecting demographic information and insurance details.
  • Schedule appointments and manage patient schedules.
  • Collect co-payments, provide receipts, and reconcile payments.
  • Verify patient demographic and insurance data in CS-Link.
  • Process referrals and authorizations for various insurance types.
  • Monitor patient care flow and assist with messaging.

Requirements:

  • High school diploma or GED required; 2+ years of experience as a Patient Service Rep in an outpatient medical office setting preferred.

About Us:

Cedars-Sinai is committed to delivering high-quality healthcare services to our patients. We're a leader in innovative patient care, research, teaching, and community service. Our mission is to provide compassionate care that improves the health of our patients and the communities we serve.



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