Telehealth Coordinator

The Morris View Healthcare Center is seeking a highly skilled and compassionate Telehealth Coordinator to join our team. As a Telehealth Coordinator, you will play a critical role in facilitating and enhancing telemedicine services for patients residing in Skilled Nursing Facilities (SNFs).

• Act as the primary liaison between SNF patients and the remote clinical team, coordinating telemedicine services such as Remote Patient Monitoring (RPM) and Chronic Care Management (CCM).
• Facilitate the creation and implementation of patient-centered care plans by working closely with remote healthcare providers, specifically tailored to telemedicine frameworks.
• Ensure continuous monitoring and assessment of patient conditions, coordinating the flow of vital data between the SNF and the remote clinical team.
• Educate and support both patients and SNF staff on the effective use of telemedicine programs, promoting optimal management of chronic conditions and healthcare outcomes.
• Advocate for the patient's needs, ensuring they receive comprehensive and effective care through the telemedicine programs.
• Bridge communication and operational gaps between SNF staff and the remote clinical team to ensure seamless delivery of telemedicine services.
• Manage and maintain patient records, ensuring accurate and timely communication of health data between the SNF and the remote clinical team.
• Monitor and evaluate patient progress within telemedicine programs, working collaboratively with all parties to adjust care plans and interventions for better health outcomes.

• Certification as a Medical Assistant or in a related healthcare field.
• Experience in telemedicine, RPM, or CCM programs, with a strong understanding of care coordination within these settings.
• Demonstrated ability to communicate effectively and coordinate between patients, healthcare providers, and facility staff.
• Strong organizational and multitasking skills, with the capacity to manage complex care programs and detailed patient data.
• Proficiency in electronic medical records (EMR) and telemedicine platforms, with a high level of digital literacy.
• Knowledgeable in medical terminology, chronic condition management, and the specific requirements of telemedicine care delivery.
• Independent worker with team collaboration skills, committed to enhancing patient care and outcomes through effective telemedicine coordination.

The Morris View Healthcare Center is a leading provider of healthcare services, dedicated to delivering high-quality care to our patients. We are committed to innovation and excellence in healthcare delivery, and we are seeking a talented and compassionate Telehealth Coordinator to join our team.