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Maintenance Operations Manager

2 weeks ago


Gainesville, Florida, United States Asset Living Full time
About Asset Living
Asset Living is a third-party management firm that fosters thriving communities nationwide. With decades of experience, we deliver exceptional value to our partners through our passion for innovation and results-driven approach.

Maintenance Supervisor Role
The Maintenance Supervisor oversees all maintenance operations, including service requests, preventative maintenance, personnel management, safety standards compliance, and customer service. Working closely with the Community Manager, this role ensures the responsibility of overseeing assigned staff and vendors to maintain the property's integrity.

Essential Duties & Responsibilities
  • Maintenance Management
  • Daily onsite attendance is required
  • Coordinate, schedule, and respond to resident/management requests and work orders
  • Ensure all repairs and replacements necessary for community common areas and units
  • Inspect grounds, buildings, and other community features daily to identify, minimize, and correct hazardous property conditions or liability concerns.
  • Manage and order maintenance supplies inventory while adhering to budget guidelines set by the Community Manager
  • Maintain a preventative maintenance program that extends the life of the community while minimizing future repairs
  • Maintain a well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines
  • Maintain hazard communications program; teach and promote safe work practices
  • Participate in unit inspections as requested
  • Responsible for essential control of community
  • Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, work in progress, etc.
  • Assist with the general upkeep, maintenance, and cleaning of office, common areas, and model unit
  • Participate in on-call emergency at community
  • Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service, etc.)
  • Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., 'walk' units to ensure make-ready and work orders are completed)
Personnel Management
  • Under the direction of the Community Manager, supervises, trains, and schedules maintenance activities for maintenance staff
  • Check the work progress of each maintenance staff daily; provide immediate assistance and instruction if needed
  • Provide Community Manager input regarding employee performance evaluations
  • Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
  • Promote harmony and quality job performance of staff through support and effective leadership
Customer & Resident Relations
  • Manage excellent customer service and monitor service request turnaround and responsiveness
  • Projects a favorable image of the community to achieve property objectives and public recognition
  • Ensure consistency in dealing with residents on all matters
  • Enforce policies of the community that the immediate supervisor delegates
Education/experience
  • High School Diploma or Equivalent
  • EPA & CPO certification required; HVAC desired
  • Ability to understand and perform all on-site software functions; basic computer skills required
  • Must have basic knowledge of Fair Housing Laws and OSHA requirements
Physical requirements
  • While performing the duties of this Job, the employee is regularly required to stand, use hands to finger, handle, or feel; reach with hands and arms and talk or hear
  • The employee is frequently required to walk and sit
  • The employee is occasionally required to stoop, kneel, crouch, or crawl
  • The employee must occasionally lift and/or move up to 50 pounds
License/equipment
  • Must have reliable transportation due to the emergency on-call requirement

About Compensation
At Asset Living, various factors influence compensation decisions, including skill set, background, training, certifications, and relevant experience. When selecting the top candidate for a position, the offer extended depends on individual circumstances.

Salary Range: $25 per hour to $26 per hour

This job description should not be considered exhaustive. It serves as a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time.