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Nutrition Aide I
2 months ago
We are seeking a highly motivated and detail-oriented Nutrition Aide I to join our team at Planned Parenthood of Orange and San Bernardino Counties. As a Nutrition Aide I, you will play a critical role in supporting the delivery of WIC nutritional services, providing exceptional customer service, and working collaboratively with our team to achieve our mission.
Key Responsibilities- Assist WIC Nutrition Assistants with client interactions, including obtaining and recording height and weight measurements, dietary intakes, and other necessary medical and/or nutritional information.
- Compare laboratory test results, anthropometric measures, and/or dietary intakes to establish standards for screening nutrition risk.
- Identify clients with special nutritional needs and refer them to the Registered Dietitian/Nutritionist/WIC Nutrition Assistant for nutrition counseling and development of Nutritional Care Plans.
- Provide basic health, nutrition, and breastfeeding information to individual clients and client groups.
- Maintain and update client documentation through WIC WISE.
- Explain program eligibility requirements and clients' rights and responsibilities.
- Provide triage at WIC sites by answering the central telephone line and providing customer service to WIC clients.
- Inform clients about the benefits, services, and family planning options available through the WIC program.
- Instruct clients on prescribed food packages and WIC card benefits and purchasing procedures.
- Evaluate clients' understanding of these processes.
- Conduct monthly group classes and other nutrition education activities as requested by the Center Manager.
- Participate in community outreach efforts as assigned by the Center Manager.
- Attend full staff and in-service training sessions.
- Integrate referrals between WIC and Family Planning, documenting referrals to other social and community services as needed.
- High School diploma or GED completion required.
- Previous experience working with the WIC program highly preferred.
- Minimum of 2 years of customer service or administrative assistant experience.
- Strong commitment to quality healthcare and excellent customer service required.
- Ability to thrive in a fast-paced, rigorous environment with changing priorities.
- Ability to meet deadlines and work under pressure.
- High level computer skills, including Microsoft Word, Excel, and Outlook.
- Electronic medical records experience may also be required.
- This position requires travel to other sites and locations; if using a personal vehicle, a valid CA driver's license and current auto insurance in compliance with the minimum requirements of CA vehicle code are required.
- This position requires/prefers bilingual skills (reading, writing, and speaking) in Spanish, Vietnamese, or Farsi.
This position requires working in a fast-paced, dynamic environment with frequent interruptions and changing priorities. The ability to multitask, prioritize tasks, and maintain a high level of productivity in a team-based setting is essential.
BenefitsWe offer a competitive benefits package, including medical, dental, and vision coverage for you and eligible dependents, life insurance, and long-term disability. Generous vacation, sick, and vacation benefits are also available. Generous 401(k) matching contributions and more.
Equal Opportunity EmployerPlanned Parenthood/Orange and San Bernardino Counties is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, equal pay, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military, veteran status, or any other federal or state protected class.
