Customer Support Associate

3 weeks ago


St Petersburg, Florida, United States Team Horner Full time
Job Description

We are seeking a highly motivated and organized Customer Support Representative to join our team at AquaCal AutoPilot, Inc.

This is a full-time position requiring Monday through Friday work hours from 8:00am to 5:00pm with no night or weekend shifts.

The successful candidate will be responsible for:

  • Answering incoming phone calls in a timely and professional manner
  • Performing basic troubleshooting and resolving customer issues
  • Entering service calls into the database
  • Completing database entries accurately and efficiently
  • FOLLOW UP CALLS to ensure customer satisfaction
  • Other duties as assigned by management

To be considered for this role, you must have:

  • A High School Diploma or equivalent
  • At least 2 years of experience in a call center environment handling phone queues
  • A positive, enthusiastic, and flexible attitude
  • The ability to work effectively in a team environment
  • Excellent communication skills
  • Proficiency in Microsoft Office (Outlook, Teams, Word, Excel, etc.)
  • Experience with technology-based support is preferred
  • Familiarity with the swimming pool industry is also preferred

In return for your hard work and dedication, we offer a competitive salary of approximately $40,000 per year, plus benefits including health, dental, and vision insurance, short-term/long-term disability insurance, 401(k), Roth, and a comprehensive wellness program.

We pride ourselves on being a leader in the industry, and our employees enjoy:

  • Participation in the Team Horner Employee Stock Ownership Plan
  • Tuition reimbursement
  • Ongoing industry training
  • Yearly performance and long-service awards and events
  • Paid time off, including holidays, vacation, and personal days
  • An extensive wellness program featuring one-to-one coaching, healthy living seminars, exercise facilities, and classes
  • A state-of-the-art facility with an on-site gym
  • Customized hands-on training
  • Tenure teammates and growth opportunities
  • A positive and friendly work environment
  • Merchandise discounts


  • St. Petersburg, Florida, United States Peltz Shoes Full time

    Job OverviewPeltz Shoes is seeking a highly skilled and customer-focused Retail Cashier Associate to join our team. This role involves handling cashier duties, providing exceptional customer service, and contributing to the growth and success of Peltz Perks.Key Responsibilities:Customer First Impression: Greet customers warmly and professionally, ensuring...


  • St. Petersburg, Florida, United States The Millennium Group Full time

    We are seeking an experienced Logistics Support Associate to join our team at The Millennium Group. In this role, you will be responsible for handling all materials received in the mail center, performing tasks for digital mail, and delivering, picking up, and transporting materials within and between departments.Responsibilities:Handle all materials...


  • St. Petersburg, Florida, United States Team Horner Full time

    Job OverviewAquaCal AutoPilot, Inc. is seeking a highly motivated Customer Support Specialist to join their diverse team in a state-of-the-art facility. This full-time position offers a competitive salary and benefits package.Key Responsibilities:Answer incoming phone calls and provide exceptional customer service.Perform basic troubleshooting and enter...


  • St. Petersburg, Florida, United States Suncoast Center Full time

    Job DescriptionSuncoast Center Overview:Suncoast Center, a leading provider of quality behavioral health services, is seeking a dedicated Customer Ambassador to support and advocate for our clients. With over 75 years of experience in ensuring community access to mental health services, we offer a variety of programs designed to meet the needs of individuals...


  • St. Petersburg, Florida, United States Team Horner Full time

    Job DescriptionThis role provides an exciting opportunity to join AquaCal AutoPilot, Inc.'s diverse team. As a Customer Support Representative, you will work closely with customers to understand their needs and resolve their issues effectively.Main Responsibilities:Provide exceptional customer service via phone calls and communicate clearly.Diagnose...


  • St. Petersburg, Florida, United States Bill Hon - State Farm Agent Full time

    Grow Your Career in InsuranceWe are seeking a talented Customer Service Representative to join our team at Bill Hon - State Farm Agent. As an integral part of our daily business operations, you will play a vital role in our customers' success.In this exciting opportunity, you will establish and maintain customer relationships, provide exceptional service,...


  • St. Petersburg, Florida, United States Workway, Inc. Full time

    Job DescriptionWe are a professional staffing firm, dedicated to connecting exceptional candidates with leading organizations across the nation.Collaborate with facilities and IT partners to ensure office equipment remains in working order.Ensure office supplies are adequately stocked and organized, and mail is distributed promptly.The Regional Support...


  • St. Petersburg, Florida, United States Destination Pet LLC Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team at Happy Camper, a branch of Destination Pet LLC.


  • St. Petersburg, Florida, United States The Hotel Zamora Full time

    Job SummaryThe Hotel Zamora, a luxurious boutique hotel in St. Pete Beach, FL, is seeking a highly skilled Server to join our Food and Beverage team.As a Server, you will play a vital role in providing exceptional customer service and ensuring a memorable dining experience for our guests.With stunning views of the Intercoastal Waterway and Gulf of Mexico,...


  • St. Petersburg, Florida, United States Team Horner Full time

    **Key Responsibilities**The Order Fulfillment Specialist will be responsible for processing orders, communicating with customers and internal teams, and maintaining accurate records of orders and related communications.This role requires strong analytical skills, attention to detail, and the ability to work in a fast-paced environment. The ideal candidate...


  • St. Petersburg, Florida, United States Woodie's Wash Shack Full time

    About Woodie's Wash Shack">We are a vibrant, surf-culture-themed car wash business that values opportunity, courtesy, clean, fun, and growth. With new locations on the horizon, we are looking for individuals who share our passion for delivering exceptional customer service and building strong relationships with our customers.


  • St. Petersburg, Florida, United States The Computer Merchant, LTD. Full time

    Job SummaryThis position provides second and third level support in a customer-centric environment to ensure that service levels are achieved. The successful candidate will be responsible for monitoring the daily operations of the hardware service desk, handling escalations, evaluating client satisfaction levels and ensuring associates meet productivity and...


  • St. Petersburg, Florida, United States America's Best Full time

    Job Summary:As a Front Desk Receptionist at America's Best, you will be the face of our stores, greeting and welcoming customers in a friendly manner. You will also keep organized patient records and help patient schedules flow smoothly.Provide prompt, courteous service to customers either on the phone or in person.Ensures high-quality customer service while...


  • St. Petersburg, Florida, United States Brightest Employment Full time

    About the RoleWe are looking for an exceptional Staff Assistant to join our team at Brightest Employment. This key role involves providing administrative support to our high production manager and requires a high level of organization and attention to detail.The ideal candidate will have excellent communication skills, be proficient in Microsoft Office...


  • St. Petersburg, Florida, United States Nuvision Full time

    Nuvision seeks a talented Business Development Associate to contribute to our success. As a key member of our Community Engagement Team, you will drive business growth and deliver exceptional customer experiences.About NuvisionWe are a leading company that partners with industry giants in the automotive sector. Our goal is to help clients expand their...

  • Store Associate

    2 weeks ago


    St. Petersburg, Florida, United States America's Best Full time

    About the RoleWe are seeking a highly organized and customer-focused Store Associate to join our team at America's Best.As a key member of our store staff, you will be responsible for providing exceptional service to our customers, ensuring a smooth flow of customers through the store, and maintaining a clean and welcoming environment.This is an excellent...


  • St. Petersburg, Florida, United States David Vargas - State Farm Agent Full time

    Job Title: Customer Relations ProfessionalWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Professional. This role involves establishing strong relationships with customers, providing exceptional service, and working closely with the agent to achieve marketing goals.Salary: $45,000 - $65,000 per year,...


  • St. Augustine, Florida, United States Hanania Auto Group Full time

    About the OpportunityHanania Auto Group is seeking a highly skilled Automotive Support Associate to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service while maintaining a high level of efficiency in our day-to-day operations.Job DescriptionThe ideal candidate will have excellent...


  • St. Petersburg, Florida, United States beBee Professionals Full time $30,000 - $50,000

    OverviewWe are seeking a highly skilled Customer Service Representative to join our team at beBee Professionals in St. Petersburg. As a Sales Associate, you will play a crucial role in providing exceptional customer service and driving sales growth.


  • St. Petersburg, Florida, United States Fitlife Foods Full time

    Welcome to Fitlife FoodsWe're a company that's passionate about empowering individuals to live their healthiest lives. As a Health and Wellness Associate, you'll play a vital role in helping us achieve this mission. With a strong focus on customer education and personalized service, you'll work closely with customers to understand their needs and...