Restaurant Manager

2 weeks ago

Arnold, Missouri, United States Bandana's BBQ Full time
Job Details

Job Location
MO 01 Arnold - Arnold, MO

Description

We are seeking a highly motivated and experienced Restaurant Manager to join our team at Bandana's Bar-B-Q. As a Restaurant Manager, you will be responsible for leading a team of employees to provide exceptional customer service and ensure the smooth operation of our restaurant.

Mission:
At Bandana's Bar-B-Q, we are committed to treating every guest as if they are a guest in our home. We strive to create a welcoming and enjoyable dining experience for all our guests.

Motto:
Our motto is 'Perfect, Fast, Every time.' We are committed to delivering high-quality food and service to our guests.

Operation Values:
We value our employees and guests equally. We believe in taking care of our employees by providing proper orientation, training, and treating them with dignity and respect. We also hold them accountable for performing to our standards.

  • Proper orientation
  • Proper training
  • Treat them with dignity and respect
  • Hold them accountable to perform to the standards
We also take care of our guests by providing great food, made to specifications, and more than just good service - great hospitality. We strive to provide our guests an outstanding experience in a clean and friendly environment.

  • Great food, make to specifications
  • More than just good service... Great hospitality
  • To provide our guests an outstanding experience in a clean and friendly environment

Our Commitment:

  • We are committed to creating guest loyalty by providing the highest quality food and service.
  • We are committed to training and developing our people.
  • We take pride in our appearance, and image in the community.
  • We have fun and do the right thing for our team members and guests.
  • We are committed to making money in an honest and ethical manner
Responsibilities

Food Production:

  • Ensure that all menu items are correctly made to recipe and presented in an attractive manner. Utilizes proper serving guidelines and carryover procedures.
  • Has knowledge of and is capable to forecast food production and implement the Food Production system.
  • Has a working knowledge of all recipes, products, production procedures and timing.
  • Follows opening and closing procedures. Conducts stripping of coolers.
  • Correctly receives and stores all product to ensure quality and freshness.

Guest Satisfaction:

  • Assists in ensuring guests' satisfaction when dining in the restaurant, with the purpose to increase guest count and build sales.
  • Is capable of running a shift in the General Managers or Associate General Managers or Kitchen Managers absence.
  • Helps create an environment of hassle-free convenience for the guest when dining in the restaurant or picking up a carry out order.
  • Ensures that catering guidelines are followed.
  • Ensures that take-out guidelines are followed.
  • Helps all employees to focus on the guests' experience as our judgment of operational excellence.
  • Spends some time with guests discussing they're dining experience and make decisions based on guests' needs.
  • Leads by example, greeting of guests with a warm and sincere smile.
  • Ensures that guests are acknowledged by staff when entering the restaurant with, "Welcome to Bandana's".
  • Ensures that guests are acknowledged by staff when leaving by saying, "Thanks", "Have a good day. Please come again", or "Nice seeing you".
  • Complaints are handled to satisfy guests.
  • Management is visible to guests during all meal periods.

Sanitation and Safety:

  • Maintains Health Department and Company sanitation policies and procedures to ensure that all food is free from contamination and illness-causing bacteria. Communicates these standards effectively to employees.
  • Has obtained SERVSafe Certification.
  • Maintains cleanliness in accordance with company standards. Responsible for sanitation of inside and outside environment.
  • Maintains equipment in proper operating condition.
  • Follows Company Safety Program and assures OSHA standards are being practiced and maintained.
  • Is able to react to an emergency situation in a calm and methodical manner. Able to assist guests and employees in emergency situations.

Administration:

  • Can correctly complete all daily paperwork relating to each shift.
  • Responsible for making sure company cash control guidelines are followed.
  • Responsible for improving restaurant operations against operating standards based on Shoppers Report scores.
  • Ability to participate in accurate physical inventory of food and non-food items.
  • Complies with all corporate, government and insurance reporting procedures.
  • Has ability to forecast sales and communicates this information to all levels that use this information.
  • Aware of Food Cost and company guidelines.
  • Aware of Labor Cost and company guidelines.
  • Aware of Operational Expenses and company guidelines.

Human Resources:

  • Can assist in recruiting job applicants to meet manpower staffing needs.
  • Has knowledge of, and complies with, all applicable Federal, State and Local Laws and Company Regulations for dealing with employees.
  • Ensures all personnel related information is reported to the corporate office in a timely manner. Maintains hourly employee records and file in an orderly state with all proper forms and records.
  • Monitors days off for Hourly employees.
  • Manages his/her staff by fostering an attractive, caring work environment. Uses motivational management techniques to provide for a tenured staff with noticeably high morale. Seeks to improve employee attitudes, which are not at a satisfactory level.

Training:
Our training program is a 6 week long training process.

As you progress through our training program, we can assure you of the following:
You'll learn the skills necessary to be successful in your position You'll know how you can contribute and how we evaluate your performance You'll know how to develop and advance within the organization

  • Responsible for training of catering staff.
  • Assists in training program for all new hires. Utilizes all possible resources available.
  • Participates in weekly Management meetings.
  • Is aware of Performance reviews for Hourly employees and gives input.
  • Supports that discipline procedures are followed in accordance to Company procedures.
  • Completes termination reports in a timely manner to meet company and state regulations.
  • Has a knowledge of exit interviews.

Personal Development:

  • It is expected that each member of our Management Team conduct himself or herself in a way, which commands the highest respect from all who encounter them. It is hoped that they will actively promote Bandana's Bar-B-Q whenever the opportunity arises to do so.
  • It is vitally important that the focus of all actions be on the impact of those actions on our guests. During all managerial activities management should always acknowledge the contribution of our dedicated employees in allowing their restaurant to be successful.
  • It is expected that management will always act in the best interest of the Company, comply with the spirit and letter of the laws that apply to the business and not engage in any activities, which in anyway compete with the goals of the Company. Members of our Management Team communicate directly and indirectly the high ethics and standards that Bandana's Bar-B-Q stands for. The character and principles of a business are never really different from those of its people

  • Restaurant Manager

    1 month ago

    Arnold, Missouri, United States Bandana's BBQ Full time

    Job Title: Restaurant ManagerBandana's BBQ is seeking a highly motivated and experienced Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for leading a team of employees to provide exceptional customer service and ensure the highest quality food and service.Key Responsibilities:Lead a team of employees to provide...

  • Restaurant Shift Manager

    4 weeks ago

    Arnold, Missouri, United States MOD Pizza Full time

    About MOD PizzaMOD Pizza is a fast-growing restaurant chain that's passionate about serving high-quality pizzas and salads to our customers. We're committed to creating a positive and inclusive work environment where our team members can thrive.Job SummaryWe're seeking a skilled Restaurant Shift Manager to join our team. As a Restaurant Shift Manager, you'll...

  • Restaurant Shift Manager

    2 months ago

    Arnold, Missouri, United States MOD Pizza Full time

    About MOD PizzaMOD Pizza is a fast-casual pizza restaurant chain that is committed to serving high-quality pizzas and salads in a welcoming and inclusive environment. We believe in creating a workplace culture that values diversity, equity, and inclusion, and we are looking for talented individuals to join our team as Restaurant Shift Managers.Job SummaryWe...

  • Restaurant Operations Manager

    3 weeks ago

    Arnold, Missouri, United States MOD Pizza Full time

    About MOD PizzaMOD Pizza is a fast-growing restaurant chain that's passionate about serving high-quality pizzas and salads to our customers. We're committed to creating a positive and inclusive work environment where everyone feels valued and empowered to succeed.Job SummaryWe're seeking a skilled Restaurant Shift Manager to join our team! As a Restaurant...

  • Restaurant Department Manager

    3 weeks ago

    Arnold, Missouri, United States Christian Foods Full time

    About the JobWe are seeking a highly motivated and experienced Department Manager to join our team at Christian Foods. As a Department Manager, you will be responsible for leading shifts, managing assigned departments, and ensuring that customers receive a fast, accurate, and friendly experience every visit.Key ResponsibilitiesLead shifts and manage assigned...

  • Restaurant Shift Manager

    7 days ago

    Arnold, Missouri, United States MOD Pizza Full time

    We're on a mission to make a difference in the world, one pizza at a time.As a Restaurant Shift Manager at MOD Pizza, you'll be part of a team that's passionate about serving great food and creating a welcoming environment for our guests.Key Responsibilities:Lead by example and embody MOD's values and behaviorsCreate a positive and energetic vibe in the...

  • Restaurant Manager

    2 weeks ago

    Arnold, Missouri, United States Bandana's BBQ Full time

    Job Title: General ManagerBandana's Bar-B-Q is seeking a highly motivated and experienced General Manager to lead our team in delivering exceptional customer service and driving sales growth.Key Responsibilities:Oversee daily restaurant operations, ensuring seamless execution of our menu, service standards, and customer satisfaction.Lead a high-performing...

  • Restaurant Operations Manager

    2 weeks ago

    Arnold, Missouri, United States MOD Pizza Full time

    About the RoleWe're seeking a Restaurant Operations Manager to join our MOD Pizza team! As a key member of our leadership team, you'll be responsible for directing the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization.You'll lead by example, setting the standard for what it means to serve and create a...

  • Restaurant Operations Manager

    1 month ago

    Arnold, Missouri, United States MOD Pizza Full time

    Join Our Team as a Restaurant Shift ManagerAt MOD Pizza, we're passionate about serving more than just great food - we're dedicated to creating a workplace where everyone feels welcome and valued. As a Restaurant Shift Manager, you'll play a key role in leading our team to deliver exceptional customer experiences and drive business results.Key...

  • Restaurant Operations Manager

    1 month ago

    Arnold, Missouri, United States Bandana's BBQ Full time

    Job DetailsJob Location MO 01 Arnold - Arnold, MO Description We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Bandanas Bar-B-Q. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of...

  • Restaurant Operations Assistant

    2 weeks ago

    Arnold, Missouri, United States Burger King Full time

    Job OverviewWe are seeking a highly motivated and organized Assistant Manager to join our Burger King team. As a key member of our crew, you will assist the General Manager in leading restaurant operations and ensuring a positive customer experience.Key Responsibilities:Supervise and train employees to maintain high standards of service and qualityAssist...

  • Restaurant Team Lead

    1 month ago

    Arnold, Missouri, United States MOD Pizza Full time

    About MOD PizzaMOD Pizza is a fast-casual pizza restaurant that is dedicated to serving high-quality pizzas in a welcoming and inclusive environment. We believe in creating a workplace culture that values diversity, equity, and inclusion, and we are committed to making a positive impact in the communities we serve.Job SummaryWe are seeking a Restaurant Team...

  • Shift Manager

    4 weeks ago

    Arnold, Missouri, United States McDonald's Full time

    About the RoleWe are seeking a highly motivated and experienced Shift Manager to join our team at McDonald's. As a Shift Manager, you will be responsible for leading a team of crew members and ensuring that customers receive a fast, accurate, and friendly experience every visit.Key ResponsibilitiesLead shifts and ensure that the team is meeting McDonald's...

  • Store Operations Manager

    1 month ago

    Arnold, Missouri, United States Jimmy John Full time

    Assistant Manager Job DescriptionAt Jimmy John's, we're looking for a highly motivated and organized Assistant Manager to join our team. As an Assistant Manager, you'll play a key role in ensuring the store runs smoothly and efficiently, while providing exceptional customer service.Key Responsibilities:Customer Service: Exceed customer expectations by...

  • Store Operations Manager

    1 month ago

    Arnold, Missouri, United States Jimmy John Full time

    Assistant Manager Job DescriptionAt Jimmy John's, we're looking for a highly motivated and organized Assistant Manager to join our team. As an Assistant Manager, you'll play a key role in ensuring the store runs smoothly and efficiently, while providing exceptional customer service.Key Responsibilities:Customer Service: Exceed customer expectations by...

  • Assistant Manager

    2 months ago

    Arnold, Missouri, United States Jimmy John Full time

    Job SummaryWe are seeking a highly motivated and experienced Assistant Manager to join our team at Jimmy John's. As an Assistant Manager, you will play a key role in overseeing in-store operations and ensuring that our stores are running efficiently and effectively.Key ResponsibilitiesCustomer Service and Store Cleanliness: Exceed customer expectations by...

  • Customer Service Lead

    3 weeks ago

    Arnold, Missouri, United States MOD Pizza Full time

    MOD Pizza Restaurant Leadership OpportunityMOD Pizza is seeking a highly motivated and experienced Customer Service Lead to join our team. As a key member of our restaurant leadership team, you will be responsible for directing the Squad Crew to deliver exceptional customer experiences and pizzas that exceed our guests' expectations.Key Responsibilities:Lead...

  • Customer Service Lead

    2 weeks ago

    Arnold, Missouri, United States MOD Pizza Full time

    About MOD PizzaMOD Pizza is a restaurant that makes pizzas that make the world a better place. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve.Our MissionWe make pizzas that are personal, and everyone belongs. Our team members are the heart of our restaurants, and we're looking for...

  • Customer Service Lead

    6 days ago

    Arnold, Missouri, United States MOD Pizza Full time

    About MOD PizzaMOD Pizza is a fast-growing restaurant chain that's changing the way people think about pizza. We're not just a place to grab a quick bite, we're a community that's passionate about serving others and making a difference in the world.Job SummaryWe're looking for a talented and motivated Customer Service Lead to join our team. As a Customer...

  • Customer Service Representative

    4 weeks ago

    Arnold, Missouri, United States Wingstop Restaurants Full time

    Job Summary:We are seeking a highly motivated and customer-focused Guest Service Team Member to join our team at Wingstop Restaurants. As a key member of our restaurant team, you will be responsible for delivering exceptional guest experiences by providing authentic, positive, and genuine interactions with our customers.Key Responsibilities:Act as the Face...