Resort Hospitality Expert
2 days ago
Sugarbush Resort, a premier year-round destination in the heart of Vermont, is seeking an exceptional Front Desk Agent to join our team at Clay Brook, a four-star luxury slope side residency.
Company OverviewWe offer an unparalleled guest experience through our award-winning ski school, mountain biking, golf, disc golf, diverse dining venues, and a fully appointed Health and Recreation Center. Our goal is to create lifelong memories for our guests, and we're looking for like-minded individuals to help us achieve this.
As a valued member of our team, you'll enjoy:
- Free skiing and riding privileges at Sugarbush and across Alterra Mountain Company resorts for you and your dependents
- Discounted rates at Ikon Pass destinations
- Free golf and health & recreation center membership for eligible employees and their dependents
- Vacation and sick time off to recharge or recover
- Generous discounts on food & beverage, apparel, and outdoor gear
- Comprehensive medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more
- A 401(k) plan with a generous company match
- Paid parental leave of up to 6 weeks for eligible employees
- Employee housing (subject to availability and commitment)
We're searching for a friendly, responsive, and knowledgeable individual to provide exceptional service as our Front Desk Agent. This full-time year-round opportunity requires flexibility, including working holidays and weekends. The ideal candidate will have:
- Experience in a hotel/front desk environment (training provided for the right candidate)
- A professional personality and excellent communication skills
- Ability to maintain a calm demeanor under pressure and handle difficult situations
- General computer knowledge and experience with cashier/customer service systems
- Timely and reliable attendance
We're committed to creating a positive and inclusive work environment. Sugarbush Resort is an Equal Opportunity Employer, and offers competitive compensation packages to attract top talent. The estimated salary for this role is $20 per hour, reflecting the resort's location and industry standards.
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