Customer Experience Specialist

3 weeks ago


Jonesboro, Arkansas, United States Rack Room Shoes Full time
Job Description
The Sales Associate role at Rack Room Shoes involves delivering exceptional customer service, meeting sales goals, and maintaining accurate inventory levels. This position requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced retail environment.

Key Performance Indicators:
  • Meet or exceed monthly sales targets, driving revenue growth and contributing to store profitability.
  • Maintain accurate inventory levels, ensuring that stockroom organization and shrinkage are minimized.
  • Provide exceptional customer service, responding promptly to customer inquiries and resolving issues efficiently.

Requirements:
  • Demonstrated ability to work effectively in a fast-paced retail environment, prioritizing tasks and managing multiple responsibilities simultaneously.
  • Strong communication and interpersonal skills required for effective customer interactions and collaboration with colleagues.
  • Basic math skills required for accurate transaction processing.

About Rack Room Shoes
Rack Room Shoes is a family footwear retailer committed to providing an exceptional shopping experience for our customers. We offer a wide selection of nationally recognized brands and exclusive private labels, as well as a commitment to equal employment opportunities for all employees and applicants. The estimated annual salary for this position is $20,880, based on a part-time schedule.

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