Breakfast Team Member
2 days ago
As a Breakfast Attendant with ZMC Hotels, LLC, you will play a key role in providing exceptional customer service and ensuring the smooth operation of our breakfast service.
Job SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Breakfast Attendant. This is a great opportunity for someone who enjoys working in a fast-paced environment and is passionate about delivering outstanding guest experiences.
About the Role
- Maintain complete knowledge of daily house count, in-house groups, and features and services provided by the hotel.
- Be aware of guest satisfaction scores and work towards increasing departmental and overall guest satisfaction.
- Greet and acknowledge all arriving guests.
- Be aware of guests' needs; assist in providing a pleasant experience.
- Promote and educate guests on all breakfast options available per brand standards.
Key Responsibilities
- Prepare and maintain a clean and welcoming breakfast area, including setting up tables, restocking supplies, and emptying trash.
- Ensure that all food and beverage products are properly stored, handled, and displayed.
- Assist guests with questions or concerns regarding breakfast options and amenities.
- Work effectively as part of a team to ensure seamless service delivery.
Requirements
- High school diploma or equivalent required; degree in hospitality or related field preferred.
- Excellent communication and interpersonal skills, with ability to work effectively with guests, colleagues, and management.
- Ability to work in a fast-paced environment, with high energy levels and a positive attitude.
- Basic computer skills, including familiarity with point-of-sale systems and other hotel software.
Benefits
- Competitive salary: $12.50-$15.00 per hour, depending on experience.
- Medical, dental, and vision benefits for full-time employees.
- Paid time off and 401(k) plan for full-time employees.
- Discounts on hotel stays and other perks.
- DailyPay: access to earned wages before payday.
What We Offer
ZMC Hotels, LLC is committed to providing exceptional guest experiences and creating a positive work environment for our team members. We offer a range of benefits and opportunities for growth and development, including:
- A supportive and collaborative work environment.
- Ongoing training and development programs.
- Opportunities for advancement within the company.
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