Teller Lead

4 weeks ago

Fremont, California, United States PNC Full time
Job Description

At PNC, we are committed to delivering exceptional customer experiences. As a Teller Lead, you will play a critical role in coaching and mentoring our tellers to provide top-notch service to our customers. Your primary responsibilities will include:

  • Coaching and mentoring tellers to improve their customer service skills
  • Supervising customer transactions and ensuring accurate processing
  • Identifying opportunities to refer PNC products and services to customers
  • Leading by example and demonstrating a commitment to customer satisfaction

Key Qualifications:

  • 1+ years of related experience in banking or customer service
  • Strong communication and coaching skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Knowledge of PNC products and services

About PNC:

PNC is a leading financial services organization with a commitment to customer satisfaction and community involvement. We offer a comprehensive range of benefits to our employees, including medical, dental, and vision coverage, 401(k) matching, and paid time off.

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