Patient Advocate

Job Summary

The Patient Advocate will play a crucial role in ensuring that patients receive the medical assistance they need. This position involves completing Medical Assistance Applications, screening for disability, and obtaining necessary documents to determine eligibility.

Key Responsibilities

• Complete Medical Assistance Applications and screen for disability
• Obtain necessary documents to determine eligibility
• Update computer system daily
• Prepare applications for drop off at County Assistance Office
• Follow up with County Assistance Office until determination has been made
• Assist with the Marketplace where applicable
• Report Red Flag and non-cooperative patients to management

Requirements

• Ability to work onsite at client location required
• High school Diploma or equivalent is required
• College degree in Healthcare field preferred
• 2 to 3 years' experience in the field of healthcare
• Ability to effectively communicate with patients one on one
• Ability to work independently and be detail-oriented
• Strong investigatory and researching skills
• Ability to use the internet and learn databases
• Excellent written and verbal skills
• Ability to efficiently multitask
• Possess a high level of organization skills
• Adhere to the policies and protocols of the client while behaving professionally at all times
• Ability to meet monthly productivity goals
• Must be proficient in Microsoft Office Outlook
• Bilingual in Spanish (spoken and written skills) a plus

Working Conditions

• Physical Demands: While performing the duties of this job, the employee is required to move around the work area; light lifting required; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.
• Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.
• Work Environment: The noise level in the work environment is usually minimal.

Equal Employment Opportunity

Med-Metrix is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.