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Retail Sales Associate

1 month ago

Hartford, Connecticut, United States AAA Club Alliance Full time
Unlock Your Sales Potential at AAA Club Alliance

Are you passionate about delivering exceptional service while driving sales success? We're looking for a talented Retail Sales Associate to join our team and contribute to a dynamic retail environment where every interaction counts.

Key Responsibilities:
  • Consistently up-sell and cross-sell AAA products and services to members.
  • Assist members in planning domestic travel vacations, including car rentals, hotels, vacation packages, maps, tour books, and triptiks.
  • Provide exceptional customer service, answering incoming calls for Roadside Assistance during peak call volumes.
What We Offer:
  • A competitive hourly rate, based on experience and location.
  • A monthly incentive plan tailored to reward individual performance.
  • Complimentary AAA Premier level membership benefits.
  • A comprehensive benefits package, including medical, dental, vision, and prescription coverage.
  • Tuition reimbursement and a 401(K) plan with company matching.
Requirements:
  • A minimum of six (6) months of sales and customer service experience.
  • Effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.
  • Proficiency in computer skills, including navigating multiple websites and programs.
  • Basic geography knowledge is beneficial.
  • A high school diploma or equivalent is required.
  • Satisfactory pre-employment and post-employment screening results, including criminal, drug, and state and/or vendor specific screenings.

AAA Club Alliance is an affirmative action - equal opportunity employer. We are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers.