Retail Store Experience Specialist

4 days ago


Everett, Massachusetts, United States Funko Full time

Funko is a dynamic and creative workplace seeking a skilled and dedicated Retail Store Experience Specialist to join our team in downtown Everett, WA.

About the Role

In this exciting opportunity, you will be responsible for delivering exceptional customer experiences, managing store operations, and contributing to the success of our sales team. As a key member of our team, you will be expected to maintain a high level of professionalism, enthusiasm, and passion for the Funko brand.

Job Responsibilities
  • Customer Service: Provide customers with a unique shopping experience by ensuring excellent customer service, answering questions, and addressing concerns in a friendly and professional manner.
  • Store Operations: Replenish merchandise, restock shelves, and perform clean-up tasks as needed to maintain a well-organized store environment.
  • Product Knowledge: Demonstrate knowledge of store products and services to gain sales, answer customer questions, and make recommendations.
Requirements
  • Experience: One or more years of specialty retail sales experience preferred.
  • Education: High school diploma or equivalent education preferred.
  • Skills: Customer focus mindset, ability to effectively communicate with customers, peers, and management, basic math functions (addition, subtraction, multiplication, division), and ability to work a flexible schedule.
Salary and Benefits

We offer a competitive salary of $17.00 per hour, plus additional benefits including a 401(K) plan with matching contributions from the company. Our comprehensive compensation package ensures that you are rewarded for your hard work and dedication.



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