Service Consultant

2 weeks ago


Kennedy Space Center, United States Alfa Laval Full time

At Alfa Laval, we're pioneering the solutions of the future and unlocking the full potential of precious resources. Our 140-year-old start-up culture and rapid growth drive our personal growth, shaping a more resourceful, less wasteful world. As we push forward, we're looking for a self-motivated team player to join our team as a Service Consultant - Energy Solutions Specialist.

You'll be responsible for executing and providing technical support to customers, including commissioning, installing, testing, repairing, and maintaining products, modules, and systems at customer sites. You'll troubleshoot, investigate, and resolve technical problems with application and deep product knowledge. Additionally, you'll train customers on product features, prepare service jobs for execution, and follow up on actions and promises made to customers.

Your skills and qualifications will include an Associate's Degree or 2+ years of relevant experience, general knowledge of PLCs or processors, and an aptitude for customer service and sales, excellent interpersonal skills, strong verbal and written skills, troubleshooting and solving technical problems independently, working successfully within a team, and basic PC skills. You'll be required to work in an international and cross-cultural environment, following Alfa Laval's drivers: Action, Interaction, and Satisfaction.

As a Service Consultant - Energy Solutions Specialist, you'll enjoy a competitive salary and full benefits package, including medical, dental, vision, life, 401(k) plan, and more. Our total compensation package is carefully considered, taking into account market indicators, job family, background, skills, and experience. The average salary range for this role is $28-$35 per hour, with travel, sales incentives, and overtime pay potentially increasing annual earnings to $80,000-$100,000+.

At Alfa Laval, we're committed to creating a diverse and inclusive workplace. We're an EEO/Vet/Disabled Employer and strive to provide equal employment opportunities to all applicants.


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