Guest Service Expert
4 days ago
Join Our Team:
Nothing Bundt Cakes is committed to bringing joy to our guests and communities. We're a fast-paced bakery with a passion for delivering exceptional service and promoting our delicious cakes.
Job Summary:
We're seeking a skilled Guest Service Representative to create unforgettable experiences for our customers. As a key member of our team, you'll be responsible for promoting our products, ensuring a positive atmosphere, and providing exceptional service.
Responsibilities:
- Provide genuine warmth and helpful enthusiasm to greet customers and determine their interests and needs.
- Maintain strong product knowledge to educate customers on our cake options, pricing, and special promotions.
- Suggest additional merchandise, including balloons, candles, and cards, to complete celebrations.
- Process customer orders efficiently using our point-of-sale system and invite guests to join our Email Club.
- Uphold a clean and organized bakery presentation and replenish retail merchandise as needed.
Requirements:
- Previous guest service experience in a bakery, restaurant, or retail store (a plus).
- Ability to understand and carry out oral and written instructions and request clarification when needed.
- Flexibility to work various shifts, including early mornings, evenings, weekends, and holidays.
Benefits:
A competitive salary of $11.00 per hour, opportunities for growth and development, and a dynamic work environment.
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