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Customer Service Representative

2 months ago

Orono, Maine, United States Bar Harbor Bank & Trust Full time
Customer Service Representative

As a Customer Service Representative at Bar Harbor Bank & Trust, you will be the first point of contact for our customers, playing a critical role in our bank's success. You will support customers with their day-to-day financial needs, build trusted relationships, and contribute to the success of the company.

Key Responsibilities:

  • Assist customers in identifying their financial needs and recommend additional products and services.
  • Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
  • Gain an understanding of the banking industry and contribute toward meeting branch goals in various categories, including deposits and loans.
  • Build trusting relationships with individuals in the communities we serve.
  • Process transactions for customers in a prompt, efficient, courteous, and professional manner.
  • Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.

Requirements:

  • High School or better.
  • Interest and experience in customer service and a working knowledge of Windows.

Bar Harbor Bank & Trust offers a competitive pay, referral incentives, an employee stock purchase plan, medical/dental/vision/life insurance plans, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more.

We are an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran. We are committed to creating a diverse and inclusive work environment.