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Dining Room Server

2 months ago


Charleston, West Virginia, United States Harding's Family Restaurant Full time

We are seeking a skilled and patient individual to join our team at Harding's Family Restaurant as a Waiter/Waitress. This role requires a strong personality and the ability to thrive in a fast-paced environment.

Responsibilities:

  • Greet and escort customers to their tables, ensuring a warm and welcoming atmosphere.
  • Inform customers about the day's specials, highlighting our menu offerings and promotions.
  • Take accurate food and drink orders, communicating with our kitchen staff to ensure timely delivery.
  • Communicate order details to the kitchen staff, ensuring accuracy and efficiency.
  • Serve food and drink orders, maintaining a high level of customer satisfaction.
  • Check dishes and kitchenware for cleanliness and presentation, reporting any issues to our management team.
  • Arrange table settings and maintain a tidy dining area, ensuring a clean and safe environment for our guests.
  • Deliver checks and collect bill payments, handling customer transactions with professionalism.
  • Carry dirty plates, glasses, and silverware to the kitchen for cleaning, maintaining a clean and organized workspace.
  • Follow all relevant health department regulations, ensuring compliance with food safety standards.
  • Provide excellent customer service to guests, responding to their needs and concerns in a timely and professional manner.

Qualifications:

  • Proven work experience as a Waiter or Waitress in a fast-paced dining environment.
  • Attentiveness and patience for customers, with a strong focus on providing exceptional service.
  • Strong organizational and multitasking skills, with the ability to perform well under pressure.
  • Active listening and effective communication skills, with the ability to work well with our kitchen staff and management team.
  • Team spirit, with a willingness to work collaboratively to achieve our goals.
  • Flexibility to work in shifts, including evenings and weekends.
  • High school diploma; food safety training is a plus.