Mitigation Production Manager
3 weeks ago
The Mitigation Production Manager is a key role in our organization, responsible for overseeing all aspects of assigned restoration projects and production crews. This position requires strong leadership and management skills, as well as a focus on customer satisfaction and revenue growth.
Key Responsibilities:- Manage customer experience and overall customer satisfaction
- Develop scope of work for projects and review estimates
- Negotiate customer approval of project scope and estimate
- Schedule crews and resources to provide service on active projects
- Coordinate and oversee the production of services with crews and subcontractors
- Document and/or review job file to support services provided
- Maintain communication with internal and external stakeholders
- Manage production expenses
- Manage equipment and materials (assets)
- Follow and oversee safe work practices and adherence to safety and risk management guidelines
- Train production personnel
- Recruit production personnel
- Manage production personnel
- Continued development of leadership and management skills, as well as restoration expertise
- Other tasks/duties as required by the employer
- Minimum 3 years of experience in operations
- Minimum 1 year management and/or supervisory experience
- Strong interpersonal skills, leadership skills, and management skills
- Strong communication skills, oral and written
- Experience in mitigation, cleaning, and restoration, preferred
This is a management position occasionally working in an office environment; however, frequent field visits and field management will require jobsite activities. Occasional jobsite activities may involve lifting 50 pounds independently, occasionally lifting up to 100 pounds with assistance, walking and standing for long periods of time, driving, sitting, climbing ladders, utilizing scaffolding or lifts, pushing/pulling/lifting/carrying objects, working around chemicals, and working overhead.
While performing occasional jobsite duties, the employee may be exposed to fumes or airborne particles. The employee is occasionally exposed to a variety of extreme conditions such as heat, noxious odors, etc. The noise level in the work environment and job sites may be loud. The employee will be required to occasionally wear a respirator for their safety.
Compensation:$55,000.00 per year
Picture yourself here fulfilling your potential
At SERVPRO, you can make a positive difference in people's lives each and every day. We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service.
With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy. We look forward to hearing from you.
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