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Pricing Data Analyst
2 months ago
At Hy-Vee, we recognize that our workforce is our greatest asset. We are dedicated to providing exceptional service, ensuring that every customer experience is positive and fulfilling.
Position Summary:
Job Title: Pricing Data Specialist
Department: Grocery
FLSA: Non-Exempt
General Responsibilities:
As a Pricing Data Specialist, you will uphold the standards of customer service, employee relations, cleanliness, and overall profitability within the department. Your role will involve ensuring that products are readily available to customers and that all item parameters are accurately reflected in our product management systems.
Key Competencies:
- Collaborative Partnerships
- Growth Mindset
- Results-Driven
- Customer-Centric
- Professional Conduct
Reports to: District Store Director, Store Manager, Assistant Managers of HWH, Perishables, Store Operations, and eCommerce.
Main Duties and Responsibilities:
- Foster a positive work environment that encourages teamwork and flexibility.
- Promote a welcoming atmosphere by motivating team members to engage with customers, ensuring prompt and courteous service.
- Maintain high standards for customer service, employee relations, cleanliness, and overall department profitability.
- Deliver efficient and friendly service, treating customers with care and respect.
- Greet customers warmly and strive to remember their names for personalized service.
- Assist customers by:
- Guiding them to desired products
- Retrieving items that are out of reach
- Helping with heavy items
- Documenting customer suggestions or requests
- Enhancing the overall shopping experience.
- Support management with gross profit analysis and reporting functions.
- Ensure accurate inventory data for monthly assessments.
- Utilize product management software to reduce stock shortages and maintain correct item parameters and signage.
- Verify pricing and signage for advertised, EDLP, and RDA items, ensuring adequate stock levels.
- Maintain accuracy of special buys in product management applications.
- Conduct inventory and pricing checks in accordance with company policies.
- Collaborate with management on product placement for new items and resets.
- Manage obsolete and discontinued inventory for prompt sale.
- Monitor excess inventory and work with management to mitigate.
- Track and report on damaged or unsaleable items, implementing solutions for reduction.
- Process replenishment and advertising orders efficiently.
- Ensure timely updates for price changes and product information.
- Assist department managers with product management inquiries.
- Coordinate with DSD vendors, verifying and balancing invoices.
- Adhere to company hygiene and dress standards.
- Follow company policies and store guidelines diligently.
- Punctually report to work as scheduled.
- Provide assistance in other store areas as required.
- Complete other job-related tasks and special projects as assigned.
- Ability to solve practical problems with various variables and limited standardization.
- Proficient in arithmetic calculations involving fractions, decimals, and percentages.
- Skilled in interviewing to gather basic information and guiding individuals effectively.
High school diploma or equivalent experience is required. Strong foundational math skills are essential, along with six months to one year of related experience.
Physical Requirements:
- Ability to exert up to 50 pounds of force occasionally.
- Visual acuity to see at varying distances, with or without correction.
- Capable of performing physical activities such as climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
This role may involve exposure to noise, temperature extremes, and equipment movement hazards, while working in a fast-paced environment with deadlines.
Equipment Utilized:
Windows-based PC, printer, wireless devices, telephone, fax, copier, calculator, internet, product management software, and Microsoft Office applications.
Financial Accountability:
Responsible for company assets, including equipment and merchandise.
Contact Points:
Regular interaction with customers, suppliers/vendors, and the general public.
Confidentiality:
Access to confidential information, including store inventory data, item costs, and profit margins.