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Retail Sales Consultant
2 months ago
POSITION OVERVIEW:
The Sales Consultant for Boats & ATVs engages in various selling and customer service tasks to assist customers in making knowledgeable purchasing decisions.
KEY RESPONSIBILITIES:
- Demonstrates a strong commitment to exceptional customer service, ensuring a pleasant and efficient shopping experience for all patrons.
- Welcomes all customers entering the department in a friendly and timely manner.
- Consults with prospective buyers to assess their boating and ATV requirements.
- Supplies essential information to empower customers in making informed purchasing choices.
- Stays updated on product knowledge through available resources, including brochures, online materials, and training sessions.
- Maintains awareness of promotional items, current pricing, and marketing campaigns.
- Adheres to all sales training and guidelines.
- Collaborates with the Service Department to ensure a seamless delivery experience for customers.
- Upholds confidentiality regarding all sensitive and personal information.
- Prepares the showroom daily, ensuring proper signage and that all products are clean, presentable, and in sellable condition.
- Manages leads and prospects using the Customer Relationship Management (CRM) tool, entering new customer information and documenting follow-up activities.
- Participates in special events such as trade shows and promotional events, completing all necessary paperwork accurately.
- Aims to meet and exceed individual monthly sales targets based on employment status, scheduled hours, and historical performance.
- Keeps a clean and professional workspace, following all company policies and procedures.
- Performs other duties as assigned.
- High School diploma or equivalent experience.
- Ability to calculate discounts and percentages.
- Excellent communication skills, with a friendly and professional demeanor.
- Ability to build and maintain effective working relationships with management, colleagues, and customers.
- Proficient in operating computer systems and Point of Sale register systems.
- N/A
- Must be able to lift up to 50 pounds.
- Ability to stand for extended periods.
- Performs tasks under general supervision, utilizing established procedures and creativity. Makes recommendations to improve work processes and policies.
Enjoy discounts on retail merchandise, dining options, world-class resorts, and conservation attractions.
- Dental coverage
- Vision coverage
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Bass Pro Cares Fund
- And more
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.