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Installation Technician
2 months ago
Vivint is a leading provider of smart home solutions, dedicated to enhancing the home experience with innovative products and services. Our mission is to create a smarter, safer, and more sustainable living environment for our customers.
We are seeking a skilled Installation Technician to join our team. As a key member of our installation team, you will be responsible for delivering exceptional customer service and ensuring seamless installation of our smart home technology.
Key Responsibilities- Installation and Service
- Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
- Conduct routine maintenance and inventory of company products and equipment.
- Customer Service
- Provide expert-level customer service and support to customers.
- Explain and provide detailed system capabilities and operational instructions to customers.
- Sales and Revenue Generation
- Control your own income by providing opportunities for customers to purchase additional products and services.
- Leverage service and installation appointments into leads and revenue.
- Technical Skills
- Experience with smart home technology and installation.
- Ability to work with various types of equipment and systems.
- Soft Skills
- Exceptional customer service skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Physical Demands
- Lift and carry up to 45 lbs.
- Climb ladders up to 14 feet.
- Work in attics and other limited-space areas.
- Bend, kneel, crouch, and stand for long periods.
- Competitive Compensation
- Earn piece rate pay and enjoy an unlimited commission plan.
- Opportunities for Advancement
- Training and development opportunities to enhance your skills and knowledge.
