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Customer Experience Manager
1 week ago
At Staples, we are committed to delivering exceptional customer experiences. As a Retail Store Director, you will lead our team of professionals in achieving this goal, while fostering a fun and inclusive retail culture.
The General Merchandise Manager will be responsible for overseeing the overall merchandising strategy for our stores, ensuring that our products meet the needs of our customers. This includes developing and implementing effective visual merchandising displays, managing inventory levels, and maintaining a high level of product knowledge.
As a Store Operations Lead at Staples, you will be responsible for driving business results through operational excellence. This individual will oversee daily store operations, including but not limited to: employee scheduling, inventory management, customer service, and loss prevention. Strong analytical skills and the ability to make data-driven decisions are essential for this role.
This Customer Experience Manager role offers the opportunity to build strong relationships with our customers, understand their needs, and provide personalized solutions to meet those needs. You will work closely with our sales teams to identify opportunities to upsell and cross-sell products, driving revenue growth and increasing customer satisfaction.
