Service Consultant

2 weeks ago


Chestertown, Maryland, United States ELB Automotive Inc Full time

At ELB Automotive Inc, we are looking for a skilled Service Consultant to join our team. In this role, you will serve as the primary point of contact between our customers and our technicians.

Job Description

This is a customer-facing position that requires excellent communication and interpersonal skills. As a Service Consultant, your main responsibility will be to schedule appointments, write estimates, and convey all necessary information to customers.

The ideal candidate will have two to four years of related experience and/or training in automotive repair or a related field. A strong background in mechanical software programs and computer literacy is also essential.

Key Responsibilities:

  • Schedule appointments with customers and technicians
  • Write detailed estimates for repairs and maintenance
  • Convey necessary information to customers, including cost, parts, and work required
  • Contact customers regarding additional work or extra costs
  • Monitor service progress with each technician

Salary: $60,000 - $80,000 per year, depending on experience

Benefits: Competitive salary, comprehensive benefits package, and opportunities for professional growth and development

Requirements:

  • Two to four years of related experience and/or training
  • Excellent communication and interpersonal skills
  • Computer literacy and knowledge of mechanical software programs

We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience. If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply.

About Us

ELB Automotive Inc is a leading provider of automotive repair services, with a focus on extensive mechanical repairs for all makes and models. Our newly renovated facility features the latest technology and equipment, ensuring that our customers receive the highest quality service possible.



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