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Warehouse Operations Coordinator

2 months ago

Milwaukee, Wisconsin, United States OnTrac Full time

Job Summary:

OnTrac is seeking an Operations Assistant to support our warehouse operations. As an Operations Assistant, you will assist Operations Managers with administrative duties and customer service support.

Key Responsibilities:

  • Assist with administrative tasks, such as data entry and document processing.
  • Provide customer service support, including resolving package discrepancies and verifying deliveries.
  • Interact with drivers and customers to ensure on-time delivery and accurate data entry.
  • Research and analyze issues, and update OnTrac's proprietary tracking system.
  • Prepare business reports and communicate with management as needed.

Requirements:

  • High school diploma or general education degree (GED)
  • One year of related industry experience and/or training in transportation and delivery or an equivalent combination of both education and specific work experience required
  • General knowledge of Microsoft Word and Excel Programs
  • Excellent Customer Service Skills
  • Ability to multitask, self-manage, and work efficiently in stressful situations

Benefits:

  • Competitive individual and group benefits
  • Medical, Dental, and Vision insurance
  • 401(k) with company match
  • Safe and clean work environment
  • Referral Bonus Program - $500 per referral