Wireless Services Enrollment Specialist
3 weeks ago
We are seeking a highly motivated and detail-oriented Wireless Services Enrollment Specialist to join our retail marketing team. As a key member of our team, you will play a crucial role in engaging with and enrolling new customers into our clients' available wireless services. This position offers opportunities for growth and professional development, making it an ideal career path for individuals looking to transition into entry-level management roles.
The successful candidate will have a strong background in customer service, excellent communication skills, and the ability to work effectively in a team environment. If you are a driven and results-oriented individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
About Synaxus, Inc.
Synaxus, Inc. is a leading provider of wireless services, dedicated to delivering innovative solutions that meet the evolving needs of our customers. Our team is committed to excellence, and we are proud to offer a dynamic and supportive work environment that fosters growth and development.
Salary Range: $45,000 - $60,000 per year
Key Responsibilities:
- Interacting directly with customers to provide information in response to inquiries, concerns, and questions about their product offers.
- Assisting members in enrollment and provider services.
- Following-up on customer inquiries and complaints that have not been resolved.
- Communicating effectively to members to ensure members understand expectations of their concerns.
- Performing research on billing inquiries and claims to provide service.
- Acting as a liaison between the member and various departments to address concerns.
Requirements:
- Maintains a high energy attitude.
- Interested in learning work ethics and motivational skills.
- Strives for growth in a team dynamic.
- Open to management training.
Benefits:
We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan and paid time off. Additionally, we provide ongoing training and development opportunities to support your career growth and success.
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your relevant experience and qualifications.
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