Sales Associate

4 weeks ago


Woodburn, Oregon, United States Michael Kors Full time
Job Summary

We are seeking a highly motivated and fashion-forward Sales Associate to join our team at Michael Kors. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a high level of product knowledge.

Key Responsibilities
  • Meet sales goals and develop lasting client relationships
  • Utilize elevated levels of sales and service to maximize sales performance
  • Demonstrate in-depth knowledge of merchandise and provide personalized recommendations to customers
  • Monitor all details of sales transactions, including shipping, alterations, and special requests, to ensure customer satisfaction
  • Comply with all sales-related policies and procedures
  • Maintain a keen interest in the fashion industry and market trends
Customer Service
  • Provide the highest level of customer service to each customer
  • Build and maintain repeat clientele, utilizing client books and personalized communication
  • Resolve all client problems and complaints quickly and effectively, ensuring customer satisfaction
Operations
  • Keep sales floor and merchandise neat, organized, and stocked
  • Assist in the maintenance of all inventory in the stockroom and on the selling floor
  • Assist in all areas of stock, shipping, receiving protocol/policies, and all shipping/receiving related paperwork
  • Participate in inventories and maintain accurate records
  • Comply with all Point-of-Sale policies and procedures
  • Properly execute all relevant register functions
  • Adhere to work schedule, inclusive of time and attendance
  • Participate in all relevant training and development seminars, programs, and meetings as directed by store management
Qualifications
  • Minimum 2 years of retail experience, preferably in a luxury brand environment
  • Strong personal selling and customer relations experience
  • Must have flexible availability as per business need

At Michael Kors, we are committed to creating a diverse and inclusive workplace. We believe that success comes from our differences and strive to inspire change and growth within each other. We are an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.


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