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Medical Assistant Scheduler Specialist

3 weeks ago

Orlando, Florida, United States OnSpot Dermatology Full time
Job Description
A Clinical Call Center Specialist at OnSpot Dermatology is responsible for providing exceptional customer service to patients over the phone. This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.

As a key member of our customer service team, you will be responsible for answering patient calls, scheduling appointments, and managing patient records. You will also assist with call center operations and quality control, ensuring that our patients receive the highest level of care and service.

Key Responsibilities
  • Answer patient calls in a professional and courteous manner
  • Schedule appointments and manage patient records
  • Assist with call center operations and quality control
  • Maintain accurate and up-to-date records

Requirements
  • At least one year of experience in customer service or a related field
  • Strong communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Proficiency in computer software programs

Compensation Package
  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • Collaborative and dynamic work environment
  • Opportunities for advancement and growth

Estimated Annual Salary
$58,000 - $68,000,