Product Owner

5 days ago

NC United States Truist Full time
Job Description

The Enterprise Alerts Product Owner plays a crucial role in delivering Truist's client alerting strategy by interpreting and translating high-level criteria into actionable, consumable, and deliverable increments of work. This position requires close partnership with product managers, experience design, and technology delivery partners.

Key Responsibilities
  1. Lead delivery team priorities in PI planning, sprint planning, and other agile ceremonies, aligned to larger experience platform priorities and vision defined by product management.
  2. Align with product managers to clearly articulate product strategy to the delivery team.
  3. Deliver new experiences by working directly with delivery, experience design, business, and operations partners to design new products and improvements to existing capabilities.
  4. Author and maintain the team's backlog of user stories and serve as a subject matter expert on features, user stories, and product capabilities.
  5. Perform triage on critical issues and communicate consistently and clearly with all concerned parties.
  6. Serve as a key resource to development teams to answer questions, provide clarifications, and conduct and coordinate business validation, focusing on fitness for use.
  7. Update leadership on the epic and feature delivery schedule, including dependencies impacting deliverables, along with recommended solutions.
  8. Partner with solution architects and other technical leads to ensure their solutions effectively address program priorities while balancing client experience and technical integrity.
  9. Facilitate sprint planning with stakeholder groups to drive alignment and visibility for which features will be built when, and to ensure overall adherence to the product roadmap and enterprise strategic themes.
  10. Facilitate sprint demos and provide final acceptance for completed user stories in sprint demos, ensuring that the story meets acceptance criteria and otherwise meets its definition of done.
  11. Coordinate the creation of release-specific business documents, such as support model definitions, go/no-go approvals, internal release notes, and release-related living documents.
  12. Risk management: Ensure all Product Management Lifecycle (PML) process & procedures are followed, supporting security, risk, audit, and more, and ensure action items and deadlines are met. Partner with product manager on evidence to support recommendations.
Requirements

The ideal candidate for this role will bring executional excellence in Agile delivery (preferably, SAFe) and an appreciation for balancing user experience with the value of an iterative delivery and MVP mindset.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Bachelor's degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience.
  2. Five or more years of banking, financial services, digital, or other relevant work experience.
  3. Three or more years of product, analysis, technology, and/or design experience.
  4. Three or more years of leading cross-functional teams.
  5. Experience defining and delivering digital business initiatives to execute on a product roadmap.
  6. Demonstrated technical acumen and an ability to work with the technology organization to align product and technology roadmaps.
  7. Ability to translate strategic plans into tactical daily actions for execution.
  8. Ability to lead cross-functional teams without formal authority.
  9. Comfortable managing concurrent projects in a fast-paced, results-driven environment.
  10. Comfortable with ambiguity, leading work autonomously, and making independent decisions.
  11. Strong analytical skills, ability to interpret data and trends, diagnose problems, and recommend action plans to resolve issues.
  12. Excellent skills in presentation, facilitation, communication, and negotiation.
Preferred Qualifications
  1. Previous experience working as a Product Owner for Agile team(s).
  2. Experience working with distributed teams (onshore/offshore).
  3. Certified SAFe Product Owner/Product Manager (or equivalent).
Working Conditions

This role requires sitting, standing, and walking. The ability to access and interpret client information received from the computer and to hear and speak with individuals in person and on the phone is also required.

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need. Minimal and up to 10% travel is expected.

Truist offers a comprehensive benefits package to eligible employees, including medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.

Truist is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law.

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