Coffee Connoisseur and Beverage Specialist

4 days ago


Annapolis Junction, Maryland, United States PepperJacks Subs Full time

We are seeking a highly skilled Coffee Connoisseur to join our team at PepperJacks Subs. As a Beverage Specialist, you will be responsible for crafting high-quality coffee and tea beverages that exceed our customers' expectations.

Key Responsibilities:
  • Coffee Preparation: Prepare and serve specialty coffee drinks adhering to quality standards, ensuring consistency and excellence in every cup.
  • Equipment Maintenance: Regularly inspect and maintain all coffee machines and equipment to ensure optimal performance and efficiency.
  • Customer Service: Respond promptly and efficiently to customer orders, questions, and concerns, providing exceptional service and building strong relationships with our customers.
  • Cash Handling: Accurately process cash and credit card payments while maintaining a secure environment and adhering to company policies.
  • Order Fulfillment: Serve customers quickly and efficiently, meeting their beverage needs and exceeding their expectations.
  • Menu Knowledge: Demonstrate a thorough understanding of our menu offerings, including ingredients and preparation methods, and make informed recommendations to customers.
  • Health and Safety: Adhere to relevant health and safety protocols at all times, prioritizing the well-being of our customers and employees.
Requirements:
  • Educational Background: A high school diploma or equivalent (GED) is required, as well as retail, hospitality, or customer service experience preferred.
  • Language Skills: Fluent in English, with excellent communication skills and the ability to effectively interact with customers and colleagues.
  • Multitasking: Ability to handle multiple tasks simultaneously, prioritizing tasks and managing time effectively.


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