Mental Health Support Specialist

7 days ago

Staten Island, New York, United States Community Health Action Full time

At Community Health Action, we are committed to providing a supportive environment for individuals who have been involved in the criminal justice system. Our Alternative to Incarceration (ATI) program offers an opportunity for those with substance use and/or mental health treatment needs to access care and treatment with the long-term goal of managing their lives in the community.

The Peer Mentor position plays a vital role in this process. As a certified Recovery Peer Advocate or HTH Peer Training Program graduate, you will be responsible for guiding individuals using your own experiences to support people in a way that shows recovery is possible. You will provide strength-based and trauma-informed services, including outreach, engagement, and accompaniment to individuals enrolled in the program on-site and in the community.

Your duties and responsibilities will include:

  • Providing overview of program, department, and agency services through Orientation activities;
  • Accompanying participants to provider sites to give support and navigation assistance;
  • Co-facilitating group activities that teach clients how to identify risky thoughts and slow down impulsive behavior to change their thought patterns for prosocial behavior;
  • Assisting with community outreach and program promotion to inform the public of available agency resources as needed;
  • Assisting Case Manager in the screening, assessment, and monitoring process;
  • Participating in weekly conferences with court personnel, RCDA, and defense attorney;
  • Conducting telephone and office-based follow-up with individuals to identify and address barriers to care and treatment;
  • Providing reminder phone calls to reinforce retention in care and services;
  • Reaching out to participants to follow up on referrals made and to engage them into programming;
  • Outreach individuals who miss appointments to minimize program infractions;
  • Attending and participating in staff development trainings as required;
  • Actively participating in regularly scheduled supervision and attending team meetings/huddles;
  • Completing all program documentation in a timely manner;

To be successful in this role, you must possess a high school diploma or high school equivalency and at least 1 year of experience in a treatment, hospital, community-based organization, or recovery center setting. You should also be representative of the population to be served, with a history of criminal justice involvement highly preferred. Additionally, you should be fluent in English, with bilingualism in Spanish highly desired.

We offer a competitive salary range of $17.79-$19.23 per hour, commensurate with relevant experience and qualifications. We also provide an excellent benefits package, including generous paid time off, medical, dental, vision, supplemental benefits, tuition reimbursement, fitness reimbursement, and more.

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