Customer Service Representative

6 days ago


Hilo, Hawaii, United States KTA Super Stores Full time
Job Details

Job Location: KTA Keauhou 7 - Keauhou, HI

Position Type: Part Time

Salary Range: $16.00 Hourly

Job Shift: Any

Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Courtesy Clerk at KTA Super Stores. As a key member of our store team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and maintaining a clean and safe store environment.

Key Responsibilities
  • Provide prompt and courteous service to all customers, including greeting, thanking, and assisting with their shopping needs.
  • Bag groceries efficiently and accurately, ensuring that all items are intact and customers are satisfied.
  • Assist customers with unloading items from shopping carts onto the check stand belt and retrieve shopping carts from the parking and sidewalk areas.
  • Perform cleaning duties, including sweeping, mopping, and restocking shelves, to maintain a clean and safe store environment.
  • Respond to customer complaints and concerns in a professional and courteous manner.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Physical ability to stand for long periods, lift up to 40 pounds, and push/pull carts and equipment.
Working Conditions

Our store is a dynamic and fast-paced environment, and as a Courtesy Clerk, you will be working in an air-conditioned building with a high volume of customers and co-workers. You may also be required to work outdoors in various weather conditions to dispose of trash, sweep the parking lot, and assist customers with their vehicles.

Benefits

We offer a competitive hourly rate, opportunities for advancement, and a positive work environment. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.



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