Sports Book Ticket Writer

Job Title: Sports Book Ticket Writer

Job Summary:

We are seeking a skilled Sports Book Ticket Writer to join our team at Hollywood Casino Perryville. As a Sports Book Ticket Writer, you will be responsible for writing, verifying, and making payments on tickets for sports wagers in accordance with department policy and procedures.

Key Responsibilities:

• Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures.
• Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.
• Stock Sports book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean.
• Write Sports tickets in an accurate and timely manner.
• Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.
• Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures.
• Explain wagering rules, including betting lines and odds, and procedures to guests.
• Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service.
• Offer information on activities, etc., and direct guests for further information as necessary.
• Create and enter player tracking cards.
• Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity.

Requirements:

• Minimum six (6) months of cash-handling experience.
• High school diploma or equivalent GED.
• Previous experience in race and sportsbook.
• Previous experience in a similar resort environment.

Working Conditions:

The ideal candidate will be able to work as a part of a team in a high-stress and high-volume environment. Ability to work in and adapt to a dynamic and frequently changing environment. Ability to adhere to and execute established department policies and procedures. Ability to work under pressure while being able to pay attention to details.