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Licensed Funeral Service Professional
2 months ago
Overview
At SCI, we honor the lives of those we serve and our dedicated team members. We are seeking a qualified individual to fulfill the role of a Funeral Director, a position that embodies compassion and professionalism.
Key Responsibilities
Client Engagement
- Conducts respectful removals or transfers in accordance with company protocols, ensuring the dignity of the deceased.
- Welcomes bereaved families and guides them through the Arrangements Conference, assessing their needs and discussing available services and benefits.
- Facilitates the transition to a Funeral Services Counselor for further discussions on cemetery options and service contracts.
- Reviews and approves any changes to merchandise and service agreements.
Service Direction
- Confirms service arrangements and acts as Master of Ceremonies for visitations, funerals, or graveside services, maintaining a professional and caring demeanor.
- Oversees the presentation of the deceased, ensuring all arrangements meet contractual obligations and family expectations.
- Engages with families to fulfill their wishes while identifying opportunities for pre-need services.
Event Coordination
- Handles various event planning tasks, including resource allocation and procurement of music, floral arrangements, and catering services.
- Creates memorial products, such as photo displays and online tributes, to honor the deceased.
- Prepares the event space and ensures proper cleanup and storage of items post-event.
- May assist with various roles during services, including ushering and transportation duties.
General Responsibilities
- Proactively communicates with management regarding assignments and seeks guidance when necessary.
- Demonstrates adaptability to new processes and responsibilities as required.
Qualifications
Education & Licenses
- Graduation from an accredited mortuary science program.
- Possession of a valid Funeral Director license in the respective state.
- Valid driver's license with a satisfactory driving record.
Experience
- Previous experience in the funeral industry is preferred.
Skills & Abilities
- Results-driven with a focus on overcoming challenges and maintaining project momentum.
- Positive attitude and self-motivated with a commitment to professional growth.
- Ability to establish and maintain trust-based relationships.
- Strong written and verbal communication skills, including public speaking.
- Proficient in database management and MS Office applications.
Work Environment
- Work is conducted both indoors and outdoors, accommodating various weather conditions.
- Professional attire is required when interacting with families.
- Physical demands include prolonged periods of sitting or standing, as well as the ability to lift and move items weighing up to 150 pounds.
- Flexibility in scheduling is essential, as services may occur outside standard business hours.