Apparel Quality Assurance Director

4 weeks ago

Conklin, Michigan, United States Meijer Full time
About the Role

As a family-owned company, Meijer serves people and communities by providing career and community opportunities centered around leadership, personal growth, and development. We're looking for a talented individual to join our team as the Apparel Quality Assurance Lead.

Key Responsibilities
  • Lead the quality team responsible for Meijer Own Brand Apparel, including apparel technical support.
  • In coordination with the QA Apparel Manager, establish processes, infrastructure, and training to ensure Meijer Own Brand apparel meets customer expectations related to quality and safety.
  • Develop product standards for apparel tech packs.
  • Oversee the development of testing protocols for apparel.
  • Coordinate with the Compliance Specialist to ensure regulatory requirements are correctly addressed in testing protocols and tech packs.
  • Coordinate with testing labs and manufacturers to ensure products are tested and inspected according to Meijer's standards.
  • Review apparel testing and inspection failures and determine corrective action required.
  • Coordinate with Technical Designers to establish garment construction standards.
  • Develop and manage Meijer's quality management system for apparel, including the vendor scorecard/qualification program.
  • In coordination with the QA Apparel Manager, communicate with Meijer team members, vendors, and agents overseas in support of apparel on quality topics, production issues, and product concern investigations.
  • Take direction from QA Apparel Manager related to strategic direction of the business.
  • In coordination with the QA Apparel Manager, develop and implement an appropriate strategy for product evaluation post-launch, including customer return and complaint data and in-store evaluations.
Requirements
  • Bachelor's degree in Apparel and Textile Technology or Design.
  • 3-4 years of experience in Apparel and/or Textile Quality Assurance role required.
  • Positive, high energy, and ability to thrive in a fast-paced, ever-changing environment.
  • Self-motivation with a strong work ethic, attention to detail, and ability to work well within a creative team.
  • Ability to think proactively and solve problems.
  • Experience working with Product Lifecycle Management (PLM) systems is a plus.

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