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Mobile Library Assistant
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Part-Time Mobile Library Assistant. As a key member of our library team, you will play a vital role in providing exceptional service to our community by operating the mobile library branch and supporting library goals in the community.
Key Responsibilities- Customer Service: Greet and assist library users with exemplary customer service skills, effectively communicating and promoting library mission and services.
- Circulation Services: Perform general circulation routines, including checking materials in and out, placing holds, renewing items, and pulling materials for homebound patrons.
- Library Card Services: Process applications for and issue new library cards following appropriate procedures.
- Materials Processing: Process materials and notices for the Mobile Library branch.
- Vehicle Operations: Drive the Mobile Library in the absence of the Mobile Library Coordinator or as needed, assist with daily vehicle checklist and logs, and communicate vehicle issues to supervisors immediately.
- Inventory Management: Select and load materials appropriate for the day's route, assist with the rotation of Mobile Library inventory, and keep the interior of the mobile library branch neat and orderly.
- Technology Support: Instruct patrons how to use library resources, including electronic resources and digital content, assist patrons with Wi-Fi, computers, and mobile printing, and adapt to new technologies.
- Programming and Outreach: Assist the Mobile Library Coordinator with creation, implementation, setup, and execution of programming and other outreach efforts and events.
- Statistics and Reporting: Maintain statistics for library reports.
- Teamwork and Communication: Work positively and collaboratively with other library staff, ensure patrons comply with all applicable rules, regulations, standards, policies, and procedures, and communicate with supervisor, co-workers, volunteers, library patrons, the public, and other individuals as needed.
- Education: High school education or GED is required.
- Experience: Experience in library or customer service work is preferred.
- Language Skills: Bilingual Spanish/English language skills are preferred.
The tasks require the ability to exert moderate physical effort, typically involving some combination of stooping, kneeling, crouching, bending, and crawling. Ability to lift up to 50 lbs. and push and pull up to 200 lbs. daily. Ability to bend, crouch, twist, reach, and crawl to get oneself and items in and out of the Mobile Library. Ability to stand for at least 1 hour at a time.
Environmental FactorsAbility to work in flexible work environments, in and out of buildings, and of varying temperatures on and off the Mobile Library.
