U-Haul Representative
2 weeks ago
U-Haul Holding Company is a leading provider of do-it-yourself moving and self-storage solutions in North America. The company was founded in 1945 and has since grown to become one of the largest equipment rental companies in the world. With over 20 million square feet of storage space and a fleet of over 180,000 trucks, U-Haul serves millions of customers each year.
Job Summary
As a Customer Service Representative at U-Haul, you will play a vital role in delivering exceptional customer experiences through efficient and effective communication, problem-solving, and conflict resolution. You will be responsible for assisting customers with equipment rentals and returns, managing inventory, maintaining a clean and safe work environment, providing product knowledge and education to customers, and resolving customer complaints and concerns.
Responsibilities
Your primary duties will include:
- Assisting customers with equipment rentals and returns
- Managing inventory and ensuring accurate documentation
- Maintaining a clean and safe work environment
- Providing product knowledge and education to customers
- Resolving customer complaints and concerns
Requirements
To succeed in this role, you must possess:
- A valid driver's license and good driving record
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic math skills and attention to detail
Salary Range
$45,000 - $60,000 per year, depending on experience and qualifications.
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