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Patient Services Specialist
2 months ago
The Healthcare Patient Liaison plays a crucial role in enhancing the patient experience by serving as a primary point of contact for inquiries and support.
Key Responsibilities- Patient Interaction: Engage with patients both in person and via telephone to address their questions and concerns.
- Welcoming Environment: Greet patients warmly to foster a positive atmosphere and build strong relationships.
- Payment Processing: Handle patient payments efficiently and accurately.
- Follow-Up Communication: Conduct follow-up calls to patients post-procedures, admissions, or emergency visits to ensure their ongoing care needs are met.
Ideal candidates will possess strong communication skills and a commitment to providing exceptional healthcare support.
