Executive Housekeeping Director

4 days ago


Harrisonburg, Virginia, United States Hampton Inn Harrisonburg - University Full time
Job Overview

We are seeking an experienced Executive Housekeeper to oversee the housekeeping operations at Hampton Inn Harrisonburg - University. As a key member of our team, you will be responsible for ensuring that our guests receive exceptional service and experience a clean and comfortable stay.

The successful candidate will have previous experience in a similar role and possess excellent communication and leadership skills. If you are a motivated and organized individual who takes pride in their work, we encourage you to apply.


About the Role

This is a full-time position that involves working under variable temperature conditions and noise levels, in indoor settings, and around fumes and/or odor hazards, dust and/or mite hazards, biohazards and chemicals.

Key Responsibilities:

  • Supervise housekeeping and laundry staff: hiring, terminating, performance evaluations, training and development.
  • Assist the General Manager in developing the department's annual budget and monitor performance against plan.
  • Establish and maintain cost control systems for staffing, inventories, (linen, terry, OS&E and cleaning supplies).
  • Enforce policies and procedures.
  • Evaluate and improve quality services to meet guest needs and enhance guest relations.

Requirements

To be considered for this role, you must have:

  • A high school graduate or general education degree (GED), or equivalent work experience.
  • Computer skills required. Familiarity with Microsoft Office preferred.
  • Previous experience in a similar job role, or minimum 2 years' experience as assistant executive housekeeper or supervisor.
  • Previous guest/customer relations training preferred.
  • Good understanding of the English language.
  • Good communication skills both written and verbal.
  • Exert physical effort in lifting/transporting at least 50 pounds.

Salary Estimate: $55,000 - $65,000 per year, depending on experience.



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