Director of Clinical Operations

The Director of Nursing (DON) is responsible for overseeing and administering all health services provided to individuals, supervision of nursing staff, acting as a resource person for other departments, and oversight and maintenance of all medical records. This is a salaried, exempt position that reports to the Senior Director of Clinical Operations.

• Leadership and Management:
  • Lead, mentor, and manage the nursing staff, including Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Clinic Nurses.
  • Develop and implement nursing policies and procedures in line with regulatory standards and best practices.
  • Conduct performance evaluations, provide feedback, and address any staffing issues or conflicts.
  • Oversee staff scheduling, ensuring adequate coverage for all shifts.
• Patient Care:
  • Ensure the delivery of high-quality, patient-centered care to residents.
  • Coordinate functions of the Nursing Department, including medical staff, provisions of dental, podiatry, and psychiatry services and other medical consultants, as part of the Interdisciplinary Team and in the community.
  • Monitor patient outcomes and implement improvements as needed to enhance care quality.
  • Cooperate with multi-discipline program managers concerning the coordination and integration of nursing care with services provided by other disciplines.
  • Able to administer medications via all routes without error, unrestricted, to include controlled substances.
• Compliance and Quality Assurance:
  • Ensure nursing is in compliance with regulatory agencies in order to maintain ICF/IDD certification. Participate in on-site audits and complete Plans of Corrective Actions (POC) for nursing as needed. Ensure successful implementation and completion of POCs.
  • Prepare for and manage regulatory inspections and audits.
  • Develop and oversee quality assurance and improvement programs, addressing any deficiencies or areas for enhancement.
  • Oversee pharmacy activities, to include delivery of medications, and ensure accurate documentation from the pharmacy.
• Education and Training:
  • Develop and implement training programs for nursing staff to ensure ongoing professional development and compliance with current standards.
  • Foster a culture of continuous learning and improvement within the nursing team.
• Administrative Duties:
  • Manage nursing department budgets and resource allocation.
  • Maintain accurate records of resident care, incidents, and staff performance.
  • Prepare reports for the facility administration and contribute to strategic planning initiatives.
  • Review staffing requirements for nursing care, evaluate effectiveness of staff utilization, and assign/reassign staff to maintain coverage.
  • Complete review of HCSIS/EIM reports for Incident Management and complete medication error investigations, as necessary. Sign all Incident/Accident reports.
  • Conduct departmental meetings monthly.
  • Attend and participate in management meetings.
  • Assist in the development and implementation of disaster plans and procedures.
  Requirements
  • Required Skills and Abilities:
    • Knowledge of current best practices/evidence-based practice in the field of nursing.
    • Possess a strong understanding of nursing standards of care and federal and state DOH and ODP regulations.
    • Must be able to think critically and adapt quickly to new situations.
    • Ability to plan, direct, administer, and coordinate the work of professional and non-professional staff providing nursing care in an ICF/IDD.
    • Ability to establish and maintain effective working relationships with employees, representatives of community agencies, and the general public.
    • A high level of professionalism, excellent communications skills, and compassionate leadership qualities are required.
    • Work independently without constant supervision and complete work tasks.
    • Ability to relate to individuals, department, management, resident care staff, nursing staff, medical staff, consultants, parents, guardians, and community in an effective and constructive manner.
    • Must possess and maintain a Driver's License.
    • Must have and maintain all required clearances.
    Minimum Training and Experience:
    • Graduate of an accredited school of nursing with an active, unrestricted license as a Registered Nurse in the state of Pennsylvania. Bachelor's degree in nursing is required.
    • Eight (8) years of professional nursing experience (preferably in IDD field), including three (3) years in a managerial capacity.
    • A master's degree in nursing administration may be substituted for up to one year of required general professional nursing work experience.
    • Must have demonstrated administrative ability.
    • Experience in a supervisory role is required.
    Physical Requirements:
    • The ability to lift and/or carry fifty (50) pounds or less independently or over fifty (50) pounds with assistance.
    • This position requires sitting, standing, walking, running, bending, stooping, reaching, and driving.
    • The ability to walk outdoors in inclement weather to administer nursing care.
    • The abilities to see, hear, speak, and write are required along with the ability to function on a 24-hour on-call status.