Server - Bottiglia Cucina & Enoteca

We are seeking a skilled and enthusiastic Server to join our team at Bottiglia Cucina & Enoteca LLC. As a Server, you will be responsible for providing exceptional customer service, ensuring a seamless dining experience, and maintaining a clean and organized environment.

• Consistently follow the sequence of service, utilizing all proper procedures standardized by venue managers and chefs.
• Effectively communicate with management and service staff to fulfill and address any issues or needs requested by guests and other employees.
• Work as a team, assisting all guests' and employees' needs and inquiries.
• Exhibit proper knowledge, selling techniques, and service delivery of both non-alcoholic and alcoholic beverages, and command full menu knowledge at all times and preparation methods.
• Greet guests in a positive, friendly manner and make them feel welcome.
• Guide guests through all phases of their experience.
• Anticipate guests' needs and respond appropriately with a sense of urgency.
• Maintain a level of professionalism that will make guests want to return.
• Bid farewell to guests, using their name when known, and encourage them to return.
• Deliver food and beverages to guests according to steps of service.
• Provide direction to and assistance to support staff to ensure proper service.
• Assist in running items, bussing tables, and setting tables when necessary.
• Maintain cleanliness and organization of side stations, tables, and POS stations.
• Perform all opening and closing duties, based on shift assignment.
• Build and establish a personal clientele.
• Encourage guests to make weekly table reservations.
• Adhere to weekly table and guest list requirements.
• Assist in developing the restaurant database through networking and completing data cards.
• Participate in weekly marketing requirements.
• Follow all procedures and policies set forth by the company, division, department, and all health and safety regulations set by the County health department.
• Conform to the department grooming standards, uniform or attire, and jewelry policy.
• Be responsible for a cash bank or impressed bank issued at the beginning of service.
• Perform other duties as assigned.

• 2-year experience as a server/cocktail in a similar, high-volume restaurant/club environment or 1-year experience in a fine dining establishment required.
• Ability to work as part of a team in a high-stress and high-volume environment.
• Good communication skills; multilingual is a plus.
• Ability to read and write in English proficiently.
• Experience with social media platforms such as Facebook, Twitter, etc., and active participation in social media.
• Basic computer skills and experience with POS systems.
• Basic math skills and the ability to use a calculator.
• Knowledge of different types of tendering guest checks.
• Extensive knowledge about food and wine and ability to confidently speak on and properly serve such items.
• Ability to up-sell.
• Physically able to lift and carry at least 50 lbs on a tray or arm service where it applies.
• Physically able to walk or stand without assistance on various surfaces for an extended period of time.