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Retail Cashier

2 months ago

Gatlinburg, Tennessee, United States Gatlinburg SkyPark Full time

Position Overview:

The Cashier at Gatlinburg SkyPark plays a vital role in delivering outstanding customer service, accurately processing transactions, and ensuring seamless operations at the cash register. The ideal candidate will possess a friendly demeanor, reliability, and the ability to thrive in a dynamic environment.

Key Responsibilities:

Customer Engagement:

Welcome customers with a friendly attitude and foster a pleasant atmosphere.

Assist patrons with their selections and provide detailed information about the menu offerings.

Inform customers about ongoing promotions and special offers.

Transaction Management:

Process customer orders accurately and manage cash transactions with precision.

Operate the cash register, ensuring correct pricing and transaction accuracy.

Issue receipts, refunds, and change as required.

Balance the cash drawer at the start and conclusion of shifts.

Order Coordination:

Collaborate with kitchen staff to guarantee timely order preparation and delivery.

Communicate effectively with team members to maintain smooth operational flow.

Address customer complaints and concerns professionally, seeking managerial assistance when necessary.

Workplace Cleanliness:

Ensure a clean and organized workspace, including the cash register and surrounding areas.

Adhere to health and safety regulations to maintain a sanitary environment.

Restock and organize inventory as required.

Team Collaboration:

Work in harmony with fellow team members to provide efficient service.

Engage in team meetings and training sessions to enhance skills.

Assist with additional tasks as directed by management.

Qualifications:

Education and Experience:

A high school diploma or equivalent is preferred.

Prior experience in a cashier or customer service role is advantageous.

Skills:

Strong numerical and cash handling abilities.

Excellent communication and interpersonal skills.

Capacity to work effectively in a fast-paced setting.

Basic computer proficiency and familiarity with point-of-sale systems.

Personal Attributes:

A friendly and approachable personality.

Dependable and punctual.

Ability to manage stressful situations with composure.

A collaborative team player with a positive outlook.

Working Conditions:

Must be able to stand for extended periods.

Flexibility to work various hours, including evenings, weekends, and holidays.

Occasional lifting of items up to 25 lbs.