Early Childhood Specialist

5 days ago

Boston, Massachusetts, United States A.B.C.D., Inc Full time
Early Childhood Information & Referral Specialist

At A.B.C.D., Inc, we are dedicated to empowering families through support, resources, and expertise. As an Early Childhood Information & Referral Specialist, you will play a vital role in our team, working closely with families, providers, and community partners to ensure access to quality child care and early education services.

Key Responsibilities:
  • Provide high-quality consultation, support, and education to parents, helping them navigate the child care system and access resources.
  • Manage child care vouchers for families referred by the Department of Children and Families (DCF), ensuring timely and efficient processing.
  • Offer daily telephone call center consultation with parents, providing information and referral services to support their child care needs.
  • Assist parents, providers, and other stakeholders with access and availability of subsidized child care, promoting equity and inclusion.
  • Receive and process referrals from DCF Child Care Coordinators, facilitating the enrollment of at-risk children in quality child care programs.
  • Perform data entry and other related tasks to maintain community, provider, and consumer databases, ensuring accurate and up-to-date information.
  • Update Information and Referral resource information, helping to identify and promote community resources and educational materials.
  • Assist with marketing A.B.C.D., Inc services to the community, identifying resources and gathering outside information related to early education.
  • Support the production and distribution of written outreach materials, promoting our services and resources to families and providers.
  • Assist with presentation, external meetings, and parent training on early education and related A.B.C.D., Inc services, promoting knowledge and understanding.
  • Contribute to data collection for community, provider, and consumer databases, informing our programming and services.
  • Collaborate with other A.B.C.D., Inc staff to facilitate all services to consumers, ensuring a seamless and supportive experience.
Requirements:
  • Minimum of a Bachelor's degree in Early Childhood Education, social work, or a related field, and one to three years of related work experience.
  • Related work experience in community outreach and program promotion is preferred.
  • Strong knowledge of early childhood development, including child growth and development, child health, and family dynamics.
  • Excellent organizational skills, with the ability to handle large volumes of paperwork and maintain accurate records.
  • Skilled with Microsoft Office and Google systems, with the ability to learn and adapt to new technologies.
  • Demonstrated good communication and customer service skills, with the ability to work effectively with diverse populations.
  • Ability to travel locally and work occasional evenings/weekends as required.
  • Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic, and cultural backgrounds.
  • Bilingual skills are preferred.

We offer a competitive benefits package, including health coverage and retirement plans, as well as numerous training and development opportunities to ensure our staff remain at the forefront of community action methodologies and strategies. Join our team and make a difference in the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.

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